Tortuga Casino Review
Tortuga Casino is a Canadian online casino that was launched in 2022. Pirate-themed online casinos are always a great pick. Especially one styled after a haven of Caribbean piracy back during the 17th century.
This new online casino lets you make off like a bandit with its impressive library of games. Casino members can play over 1,550 releases made by more than thirty-five developers. The game list includes slots, table games, live casino releases, and many other titles.
However, you never fully know what awaits you when pirates are involved. Will this website live up to the potential it has? Will it stumble on its way to greatness? Read on to discover Tortuga Casino’s secrets.
- Excellent slot section
- Good game filters
- Bitcoin Casino
- $10 minimum deposit
- The website has various bugs
Tortuga Casino bonus
New casino members joining the crew have two welcome offers they can claim. One casino bonus is aimed at casual players. The casino geared its other offer towards high rollers.
- The Sailor welcome bonus offers a 120% match deposit up to $1,200. The minimum deposit is $10.
- The Commander promotion awards $400 bonus funds if you deposit at least $300. You also receive VIP status for 14 days.
Both bonuses come with a 40x wagering requirement. Players must finish wagering before they can withdraw money.
You cannot bet more than $5 per round or $0.50 per bet line as a casino member. Furthermore, your wagers cannot exceed 25% of your total balance in a single game round.
Going over these limits means the casino will remove the promotion and applicable winnings. Bonus funds expire 14 days after being credited if players do not complete the wagering requirements.
Alongside the welcome offer, casino members also benefit from a weekend promotion. As to what this bonus will be? We do not know! Every Friday, eligible players will receive an e-mail from the casino.
The e-mail will contain all the details of the secret pirate promotion. As such, we cannot advise you whether the offer within is good or not. Look at the bonus terms to determine whether that promotion is the right one for you!
Alongside this bonus, casino members can also accept weekly bonuses. One awards a deposit match every Monday, while the other awards free spins every Thursday.
Tortuga Casino Bonus Terms
We ran into an unfortunate bug when viewing Tortuga Casino’s terms and conditions.
The casino’s Canadian page will not load the T&C. Instead, we had to change the URL manually to force the website to open the default terms and conditions page.
This issue was present at the time we wrote this review. The operator might fix this issue by the time you try this website. However, we still have to dock a few points until they resolve the problem.
Listed within the terms and conditions are the website’s bonus terms. These govern all rules that apply to this online casino’s promotions.
We recommend reading them entirely to avoid accidentally breaking the terms. Until you do so, we highlighted the essential conditions below.
- Tortuga Casino places a 40x wagering requirement on all promotions unless specified otherwise. You cannot withdraw bonuses until you clear the wagering requirements. Only 10% of your bet contributes to wagering requirements if you play table games or live casino releases.
- Casino members cannot have more than one account. The casino will punish customers using more than one account as they consider appropriate. Bonuses are limited to one for each unique user identifier. Identifiers include IP addresses, devices, households, or funding instruments such as credit cards or e-wallets.
- Bonuses are to be enjoyed as an extension of a customer’s playing experience. Tortuga Casino reserves the right to review any customer account to ensure gameplay is within these generally accepted guidelines. The casino will remove the eligibility to receive new bonuses from users abusing these terms.
- The website can revoke or cancel promotions obtained by misusing the system. Additionally, it can choose not to issue refunds for deposits suspected to be tied with bonus abuse. The same is valid for compensating the balances and winnings generated on bonus abusing accounts. Tortuga Casino can change the structure of the bonus program at any time.
- When requested, players must hand over proof of identity, age, and origin of funds to the casino. Failing to do so allows the website to deny crediting that account with a bonus, among other things.
For a successful online casino, you need plenty of casino games. With more than 1,550 releases, Tortuga Casino does not struggle on that front.
Casino members can enjoy countless slots, table games, live casino releases, and video pokers. The website splits these releases between 35+ software providers. For players, that means plenty of diversity in all game categories!
Popular software providers include NetEnt, Nolimit City, Quickspin, iSoftBet, Yggdrasil, Evolution Gaming, Play 'n Go, Red Tiger, Pragmatic Play, and many others. You can sort the casino’s various games by game type or software provider.
Available game categories include slots, table games, and live casinos. These game categories then have subsections. For example, the live dealer category features roulette and blackjack subsections.
Sorting by developer follows the game category you are browsing. That means it will only display Evolution releases in the live casino section. Casino members can also use the search bar to find games or software providers by name.
Unfortunately, we had another issue with the casino while browsing games. The game categories do not display all available releases. This is most noticeable with table games. The section only shows one game.
Searching for table games by name reveals plenty more are available on the website. Tortuga Casino is just not displaying them. This issue persisted across multiple devices and IP addresses, indicating it is on the casino’s end.
How do you find RNG-powered releases to play when the bug most severely affects table games? Your options are to search for table games by name or browse by the software provider.
Searching for individual games can quickly net you all the blackjack, roulette, and baccarat releases you want.
However, it will display both RNG-powered games and live dealer releases. Demo mode is available, but only if you do not log in to your account.
Another option is to sort by the developer. Betsoft, Relax Gaming, iSoftBet, Yggdrasil, Play’n GO, Red Tiger, and Pragmatic Play all feature some table games.
Popular table games include Single Deck Blackjack, Golden Chil Roulette, Mini Baccarat, Dragon Tiger, and many others.
The online slots are less affected by the bug, though not by much. You will still miss many available slot games if you do not browse by the software provider.
That is a shame because Tortuga Casino offers an impressive number of slots. Each brings slightly different themes, gameplay, or special features.
Popular developers include Play’n GO, Pragmatic Play, NetEnt, Yggdrasil, Hacksaw, Playson, Push Gaming, Betsoft, iSoftBet, and many others.
We especially found the glitch annoying when we were browsing different slot types. Bonus Buy and Jackpot subsections work, but only to a limited degree.
They only display some games with these special features instead of all of them. It makes finding the exact kind of slot you like best more complex when compared to other websites.
The jackpots category in Tortuga Casino only displays a single game. Furthermore, this online casino does not label jackpot slots in any way.
There is no jackpot tag on the game tile or an indicator of its current progressive jackpot. These design choices are not awful by default. However, with the bug messing with what games you can see? It makes finding jackpots outright impossible.
Tortuga Casino live casino
The growing popularity of live casinos is impossible to deny. Live dealer releases become even more prominent among online casinos as developers iterate on new ideas. The operator behind this website is well aware of that.
That is why Tortuga Casino has two exclusive blackjack games you cannot play anywhere else! Evolution makes all live casino games in this casino.
You can circumvent the bug by searching for Evolution Gaming in the search bar. Then, select Evolution from the list of software providers to see all releases made by this developer.
The minimum deposit is $10 for all payment methods. The maximum deposit per transaction is $10,000. Deposits are usually processed instantly and do not require any additional deposit fees.
When it comes to withdrawals, players can use the same payment methods. By default, the casino will try to withdraw to the same payment method you deposited with.
The minimum withdrawal per transaction varies between $30 and $50, depending on the payment method.
Withdrawals are held in a pending state for up to 72 hours while the casino processes or declines the payout. Once processed, the casino will transfer the funds to you.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$10 - $10000||0%|
|MuchBetter||$10 - $10000||0%|
|EcoPayz||$10 - $10000||0%|
|Bitcoin||$10 - $10000||0%|
|Payout Speed||Payout Delay|
|Within 5 days|
Tortuga Casino Customer Support
If you have questions or problems while playing at Tortuga Casino, you can contact them in several ways.
The fastest and simplest way is to use live chat. The chat bubble is present in the bottom right corner of the screen.
Click or tap it to connect to customer service, which will resolve your issue. Alternatively, you can send an e-mail. The casino primarily uses e-mail to handle complaints about the website or its customer service.
If you have a complaint, you can reach the website via e-mail at [email protected]. You can also contact customer service by phone at +16134168646. Lines are open from 10:30 AM to 06:30 PM MDT.
|10:30 AM to 06:30 PM MDT||+ 16134168646|
Tortuga Casino VIP program
Regular players in Tortuga Casino can take advantage of its loyalty program. Wagering $100 worth of real money earns you one point.
Earn enough points and level up to receive a corresponding chest. Chests hold cash bonuses, free spins, super spins, and mega spins. Once you reach a new level, the website will inform you via e-mail within 24 hours.
Alongside the loyalty program, the elite among the player base can participate in the VIP Club. Tortuga Casino allows you to sample everything being a VIP has to offer. Choose the more expensive welcome offer, and you will receive VIP treatment for 14 days.
Being a VIP means 24/7 VIP chat service, increased payout limits, priority when withdrawing funds, and unique birthday bonuses. You also unlock exclusive promotions and a VIP account manager at higher ranks.
The only way to become a VIP is to play and receive an invitation from the casino. However, you can skip that process if you are already a VIP player on another website.
Tortuga Casino will immediately promote you to VIP if you prove your VIP status elsewhere. Once you unlock the VIP rank, you remain a VIP forever.
Tortuga Casino app and mobile website
The experience is identical for both computer and mobile users. As such, you will not miss anything regardless of what platform you decide to play on.
Is Tortuga Casino safe?
Yes, Tortuga Casino is a safe and reliable real money casino. Tortuga Casino has an active license issued by Curacao eGaming, under license number 1668/JAZ, registration number 149289.
Curacao licenses are not regarded as highly as their European or British counterparts. However, having at least one license is better than not having a license at all.
That said, it is worth keeping in mind Curacao regulators do not protect players to the same degree.
We bring this up because we know just one more online casino run by Annitek Limited. That online casino also has some issues, so we are reluctant to trust this operator.
We might give them the benefit of the doubt with a better license. As it stands, we urge players to be cautious.
The experience of playing Tortuga Casino lives in the shadow of its various bugs. The most prominent of which keeps you from seeing all available games! Yes, there are ways around it. However, is this casino worth all the extra effort?
The list of releases is solid but far from the best we have ever seen. The larger games are well represented.
However, the casino does not offer any scratch cards, keno, bingo, or other niche titles. That said, we do like the diversity of software providers.
We would also like to see more payment methods added. The current list is sparse, but the deposit and withdrawal conditions are good. Players can reach customer service in several ways - another big plus.
One more advantage for Tortuga Casino is its various promotions. Even if you do not unlock the VIP club, the rest of the website has plenty of bonuses to keep you entertained.
Combine that with excellent mobile support, and you can enjoy these promotions on both computers and smartphones.
Ultimately, we would advise skipping Tortuga Casino. It has its good sides; we cannot deny that.
However, the benefits offered by this casino are harshly limited by its flaws. While bugs continue to make the website difficult to use, you should skip it in favour of other, higher-rated online casinos.