Shambala Casino Review
Shambala Casino is a Canada-friendly online casino established in 2021. The website is home to more than 2,500 releases made by more than 45 software providers.
Casino members are almost guaranteed to find something that suits their tastes with such a diverse offering. The casino offers slots, video pokers, jackpots, lotteries, table games, scratch cards, keno and bingo.
We are pleased with the selection of games Shambala Casino offers. Can the rest of the website match the quality of the game library? Read on to find out.
- Generous welcome bonus
- Bitcoin casino
- $10 minimum deposit
- Live casin could be better
Shambala Casino bonus
As a new player in Shambala Casino, you benefit from a four-part welcome offer. Each part grants a deposit match bonus you can claim in dollars or cryptocurrencies.
- The first deposit grants a 100% match up to $100. Furthermore, players also receive 180 free spins over nine days. You get 20 free spins every 24 hours on select slot games.
- Your second deposit receives a 50% match up to $100.
- The third deposit unlocks a 50% match up to $200.
- Your fourth deposit awards a 100% match up to $100.
The minimum deposit to claim Shambala’s welcome promotions is $20. Additionally, while wagering the casino bonus, your total bet cannot exceed $5. All four bonuses have a 50x wagering requirement you have to clear before cashing out the awarded prizes.
The free spins are also subject to the 50x play-through requirement. Welcome bonus free spins have a $50 maximum winnings. You must play and finish activated free spins within one day, or they will expire.
After completing the welcome bonus, players can top up every week on Monday. The reload bonus grants a 50% deposit match up to $300. You have to use the promo code 'MON50' to claim the promotion.
The minimum deposit is $20. The Monday Reload promotion comes with a 50x wagering requirement you must complete in seven days. There is no maximum cashout amount either. You can withdraw the total amount you win from the promotion.
Wednesday Free Spins
You receive this promotion alongside the deposit you make on Wednesday. Players have to activate the bonus within three days of receiving it.
The casino picks a different game to grant free spins for every week. You receive a different number of free spins depending on how much you deposit.
- Deposit $30 or more to win 20 free spins.
- Deposit $80 or more to win 80 free spins.
- Deposit $160 or more to win 200 free spins.
Players have to wager free spin wins 50 times. You cannot cash out more than $100 from the free spins winnings.
Shambala Casino Bonus Terms
Each bonus in Shambala Casino has a set of rules that only apply to that promotion. Casino members who plan to claim and use these bonuses must follow their rules.
Alongside promotion-specific regulations, the website also has general bonus terms and conditions. The rules written in these bonus terms apply to all bonuses. You can find all bonus rules written on the bonus terms page.
This online casino places the general bonus terms and all bonus-specific rules on one page. Because of that, you can read everything in one place, adding to the convenience.
We recommend reading all relevant regulations for the promotion you plan to claim. Otherwise, you might accidentally break some of them and lose the bonus. We highlighted the most important bonus rules below.
- The casino limits all promotional offers to one per person, household address, e-mail, phone number, and same payment account. You cannot have multiple accounts on the same IP address or shared computer or device. Players cannot have multiple accounts. Opening several casino accounts to claim any promotions is bonus abuse and may lead to confiscated funds.
- Different casino games contribute different amounts to completing wagering requirements. Slot games vary between 100% and 0%, depending on their software provider. Meanwhile, table games, video poker, and non-slot RNG games contribute 5%. Live casino releases, jackpots, and Megaways slots do not contribute towards play-through completion. You can find the complete list of restricted games in the bonus T&C.
- The website splits your funds into real money and bonus cash. Real funds are what you deposit into Shambala Casino. Bonus money is the funds granted by claiming a promotion. The casino first uses money from your real balance when wagering a bonus. The website draws from your available bonus funds if no cash balance is available. Players cannot use bonus funds solely to progress through bonus stages.
- Players have to complete the wagering requirements to withdraw money. However, you can choose to cash out before meeting the required play-through amount. You will be able to withdraw your real money balance. However, you automatically forfeit the current promotion and associated bonus funds. Casino members cannot have more than one bonus active simultaneously.
- All withdrawal requests go through an internal audit. The audits try to reveal players participating in scams or other forbidden actions. Players who take advantage of software or system bugs or participate in these strategies will be punished. The casino reserves the right to revoke bonuses from such players and withhold payouts from those players.
Canadians can look forward to more than 2,500 titles in Shambala Casino. With so many available games, players can expect something interesting to play here.
The website is home to numerous slots, video pokers, jackpots, lotteries, table games, scratch cards, keno and bingo. Over 45 software providers make these games, adding to the diversity of available titles.
Available developers include Yggdrasil, Habanero, Betsoft, iSoftBet, Vivo Gaming, Swintt, Thunderkick, Lucky Streak, BGaming, Push Gaming, Evoplay, Wazdan, and Spinomenal.
You can look forward to well-known software providers and up-and-coming developers too. Players can sort games by game category and software provider.
Sorting by game developer automatically adjusts based on which game category you are browsing. You can also find releases by using the search bar.
Shambala Casino has several game categories players can browse. You can enjoy slot, video poker, lottery, roulette, poker, blackjack, and baccarat sections.
Furthermore, the website also has the new games and BTC games categories. New games display all the recently released releases in this online casino. The BTC games section shows all releases that support betting through Bitcoin.
Being able to sort by software provider is very helpful. It allows players to specify the type of game they wish to play.
If you want to enjoy Yggdrasil slots, you can use this feature to find these titles. The list of available developers adjusts based on what category you are browsing.
This online casino has many RNG-powered table games that you can play. However, the website does not have a single table games section. Instead, the website splits relevant titles into multiple categories.
Standout table games include Gem Roulette, Three Card Rummy, Blackjack Surrender, Big Win Baccarat, Texas Hold’em, and Golden Chip Roulette.
Popular table game software providers include iSoftBet, BGaming, Yggdrasil, Betsoft, Habanero, Spinomenal, Wazdan, Playson, Evoplay, GameArt, Platipus, and Mascot Gaming.
The majority of Shambala Casino’s games are online slots. It offers the most varied library of games on the website, featuring different themes, gameplay mechanics, and extra features.
Even titles that look similar at first glance often vary on many vital details. This contributes to an excellent selection of slot games for players to enjoy.
Canadian favourites include Aztec Gold Megaways, Golden Buffalo Double Up, Pearl of the Orient, Jack the Winner, and Phantasmic Fortunes.
Notable software providers are iSoftBet, Thunderkick, Yggdrasil, Spinomenal, Reflex Gaming, Betsoft, ELK Studios, Habanero, Mascot Gaming, AvatarUX, and Playson.
Players do not have any effective ways to sort through slots. Additionally, the lobby section has new games, popular games, and hot games categories.
The website fills these sections with different video slots. Casino members can sort slot games by software provider.
If you know the name of a slot you want to play, you can find it using the search bar. Casino members can try different slot games at no cost using the demo mode.
The website has some jackpot slots, including fixed and progressive jackpot games. You can differentiate between the two, as progressive jackpots display the current jackpot value on the game tile.
However, you may find it challenging to find jackpot slots outside of their category. There is no specific jackpot tag that makes them easy to identify compared to other video slots.
Popular jackpot slots include Greedy Goblins, Holmes and the Stolen Stones, Legend of the Nile, The Slotfather, and Jackpot Express.
Standout jackpot software providers are Yggdrasil, Betsoft, Spinomenal, iSoftBet, Playson, ELK Studios, Amatic, Wazdan, GameArt, Platipus, Habanero, Evoplay, and Belatra.
Shambala Casino live casino
The live casino section offers a good selection of titles you can play. This is good news because having a solid live casino category is essential for any successful Canada-facing online casino. That is why Shambala Casino is home to many live dealer player favourites.
Notable live dealer releases are Casino Hold’em, Blackjack, External Baccarat, Roulette, Baccarat, and External Roulette. Shambala Casino features two live casino software providers: Lucky Streak and Vivo Gaming.
Canadians can deposit and withdraw money using several payment methods. Players can deposit using Visa and MasterCard credit cards, Interac, iDebit, Mifinity, MuchBetter, SticPay, Venus Point, ecoPayz, and several cryptocurrencies.
Additionally, supported cryptocurrencies include Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Dogecoin, and Tether. Deposits are instant for all listed payment methods.
You do not have to pay any deposit fees either. The minimum deposit varies between $10 and $20, depending on your payment method. The maximum deposit ranges from $3,000 to $6,000.
Players can withdraw money through credit cards, Interac, iDebit, Instadebit, MuchBetter, Mifinity, ecoPayz, bank transfers, and cryptocurrencies. You do not have to pay any fees when withdrawing money from Shambala Casino.
Cashing out is instant except for bank transfers and credit cards. Wait times for credit cards are three to five banking days, while bank transfers take between five to seven banking days.
The minimum withdrawal varies between $20 and $200 per transaction. The maximum withdrawal ranges from $4,000 to $6,000.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$10 - $3000||0%|
|iDebit||$10 - $6000||0%|
|EcoPayz||$30 - $6000||0%|
|MuchBetter||$15 - $6000||0%|
|Credit Card||$15 - $6000||0%|
|Bitcoin||$10 - $10000||0%|
|Payout Speed||Payout Delay|
|Within 5 days|
Shambala Casino Customer Support
Customer service is available to players around the clock. However, live chat is not open 24/7. When active, you can press one button and contact the support team.
Using live chat requires you to enter the requested details. A customer service agent will contact you as soon as they become available. You can also leave them a message if live chat is not currently open.
Players can also contact the support team via e-mail. You do this by filling out the contact form on the support page and pressing Send.
Furthermore, you can also send an e-mail directly to [email protected]. The casino will send its reply to the e-mail you entered. We recommend checking it regularly to avoid missing a message.
Shambala Casino VIP program
The casino has a VIP program all players can enroll in. The program has five ranks: steel, bronze, silver, gold, and platinum. Furthermore, each level unlocks new things and improves existing goodies.
Casino members can receive free bonuses, free spins, and a cashback bonus of up to 20% high. VIP players also have their cashout requests processed faster and can withdraw more every week or month.
Players increase their VIP rank by depositing real money. Every $1 you deposit earns you one status point.
Shambala Casino app and mobile website
You can enjoy everything Shambala Casino has to offer without needing to download any casino app or extra software. Instead, the casino handles everything through its mobile website.
Log into your account on your phone or tablet, and you are ready to play! Casino members have access to the same games and promotions on their desktops.
The only noticeable difference is the user interface changes. Because of that, you can play on your favourite device without any issues.
Is Shambala Casino safe?
Shambala Casino has an active license issued by Antillephone N.V. Antillephone N.V. is considered the most reputable Curacao-based regulator.
It has some protections for casino members but is not at the same level as European regulators. Regardless, having a license is better than not having one at all. The website’s license number is 8048/JAZ2020-013.
Alongside a suitable license, the website also has a fantastic parent company. Dama N.V. has an excellent reputation among players.
The company is responsible for many other successful online casinos too. Dama’s reputation, bolstered by having a license, ensures playing at Shambala Casino is safe and secure.
The casino is not perfect. It has some downsides we would like to see improved. The casino splitting table games into several categories make it difficult to browse the website’s complete offer.
More live dealer titles would also be excellent, especially live game shows.
On other fronts, we have no complaints. Shambala Casino has plenty of casino games and makes it easy to find what you want to play.
The number of payment methods is excellent for deposits and withdrawals. You receive many exciting promotions that incentivize you to keep coming back. Customer service is quick to respond if you run into any issues.
Because of that, we are happy to recommend Shambala Casino to interested players. It might not be perfect, but it comes very close to being so.