Roxy Palace Casino
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  • Great customer service
  • Nice table game section
  • Good welcome bonus
  • Only 2 game providers
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  • Great customer service
  • Nice table game section
  • Good welcome bonus
  • Only 2 game providers
Play at Roxy Palace Casino

Roxy Palace Casino Review

Roxy Palace Casino was established by Megapixel Entertainment Ltd in 2002 and then changed ownership in 2015 to the more established 32Red brand.

With a long-standing history and solid all-round gaming experience, Roxy Palace is one of the most recognizable online casinos on the internet.

This online casino is all about variety. The operator caught on quite early that Canadian players like being able to move from one game to the next.

You can, therefore, find over 500 Microgaming slot machines, video poker, and traditional card games. Customers can also pit their skills and experience against professional dealers in the Evolution Gaming-powered Live Casino.

New titles are continuously being added, so there’s always something for every player’s preferences, budget, and level of skill.

Roxy Palace is well worth a gamble for players who love being taken care of with bonuses, promotions, and ongoing rewards. A decent selection of payment options is also available.

But in this highly competitive market, does the Roxy Palace still provide a palatial experience?


  • Great customer service
  • Nice table game section
  • Good welcome bonus


  • Only 2 game providers

Roxy Palace Casino bonus

One of the key factors that fuel Roxy Palace’s success is its range of bonuses and promotions.

As soon as you step into the palace, you can expect to receive a welcome that’s fit for royalty.

The casino understands that Canadian players want to maximize their gaming enjoyment from the first casino sign up bonus.

With that in mind, new players who’re trying out their luck and seasoned veterans checking out Roxy Palace get a 100% bonus up to $100.

You also get 50 free spins on the popular Highlander slot machine.

The 50 free spins are spread out as follows:

  • 10 free spins when you make a deposit and claim your bonus.
  • 10 free spins per day for the next 4 days.

You don't need to enter any casino bonus codes, you will receive the bonus automatically.

Royal Rewards

The promotions at Roxy Palace aren't limited to the welcome offer. When you create an account at Roxy Palace, you automatically qualify to access the royal court's treasure trove of rewards.

The Royal Rewards promotion includes daily rewards that are specifically tailored for each player.

Simply check your notifications, and see what the available reward is. As soon as you make a deposit, free spins, deposit bonuses, and more gems will automatically be awarded to your account.

Unfortunately there is no cashback bonus though.

Roxy Palace Bonus Terms

Bonuses and promotions usually make the first impression for new players at a real money casino. As you may expect, casinos tend to make these rewards look extremely lucrative at first glance.

It’s, however, vital to understand the intricate terms and conditions attached to these bonuses, so you won’t get disappointed after parting with your cash.

In the case of Roxy Palace, the following bonus terms and conditions apply:

  • The minimum deposit required to become eligible for the welcome bonus is $10.
  • Only deposits made using debit cards, credit cards, or PayPal qualify for the welcome bonus.
  • The welcome bonus is valid within 7 days of qualification, after which it’ll be removed.
  • The maximum bet limit using free spins is 1 coin per line at $0.01 coin size.
  • The wagering requirements for the welcome bonus is 50x.
  • Different games contribute differently to the wagering requirements.
Roxy Palace Casino Screenshot 1

Casino games

No matter how exceptional online casino bonuses and promotions may be, ultimately players want to enjoy an exhilarating gaming experience.

Whether you’re a sucker for the newest and hottest titles or you prefer to stick to your old favourite, Roxy Palace Casino has you covered.

Roxy Palace has a catalogue with 500+ games on offer—that’s plenty to keep any type of player entertained.

Members will also find the way the available games are separated into Blackjack, Slots, Roulette, and Live Casino Games very convenient.

Roxy Palace also holds progressives whose winnings frequently break the million-dollar barrier. Choice is definitely the number one priority here, as video poker, craps, Slingo, baccarat, and scratchcards are also on the roster.

Roxy Palace has a strong partnership with one of the online casino software development industry leaders—Microgaming. This guarantees players get high-quality gaming options and maximum security.

The live casino section that's powered by Evolution Gaming adds a sense of realism to the Roxy Palace gaming experience.

If you’re still sitting on the fence, you’ll be happy to know that all these games are available to play for free on demo mode.

Table games

Canadians who prefer table games are presented with more than 40 distinct options in the Roxy Palace Blackjack and Roulette sections.

You’ll find an immense diversity of blackjack variants, some of which boast Microgaming’s Gold Series enhanced graphics and gameplay.

If you insist on playing traditional blackjack, you can choose from variants like Vegas Strip Blackjack, Atlantic City Blackjack, Classic Blackjack, and Blackjack Bonanza.

The selection of roulette games is a bit less versatile, but fans will still be able to shop around for exciting variants of this iconic game of chance.

Standard French, European, options like Multi-Player Roulette Diamond Edition, and American Roulette are all part of the Roxy Palace games lobby.

Multi-Wheel Roulette Gold Series has improved gameplay, crispier graphics, and allows customers to play on up to eight wheels at a time.

Video poker is very well-represented, and customers can enjoy classics like Aces & Eights, Double Double Bonus Poker, Jacks or Better, Aces & Faces, and Bonus Deuces Wild.


The Roxy Palace games lobby isn’t limited to table games. Bettors will come across loads of familiar slot machines. You won’t be able to filter the slots by theme, but you still get to arrange them by alphabetical order.

You can also see the newest most popular releases in the slots section. Microgaming has a great number of mythology, history, and ancient civilization themed slots.

Canadian players who find these themes appealing will enjoy the Gods of Giza, Amazing Aztecs, Romanov Riches, 9 Masks Of Fire, and Wilds Scarabs slots.

Branded slots are another popular option, with the most prominent titles being Tarzan, Hitman, Who Wants to Be a Millionaire, The Phantom of the Opera, Jurassic World, Bridesmaids, Hellboy, and Tomb Raider: Secret of the Sword.

Classic slot lovers usually search for an old-school experience, and here they can put their luck to the test in slots like Retro Reels, Break Da Bank Again, Cash Clams, Double Dose, and Cherry Red.

Other Microgaming classics like Agent Jane Blonde, Immortal Romance, and Reel Talent are also worth mentioning.

The slots section of Roxy Palace is fairly decent. The team of Roxy Palace could make improvements by adding slots that are developed by for example NetEnt, Play ‘n Go and Pragmatic Play.

Jackpot slots

Some players don't give too much thought to slot machine themes and designs but are much more concerned with the size of potential returns.

As Roxy Palace is powered by Microgaming, customers will be able to access some of the world's best progressive slot machines. There’s no way to filter out jackpots from the rest of the slot machine titles.

However, most of the games are so popular, you can simply use the search bar to find them.

Chief among the Roxy Palace jackpots is Mega Moolah, whose jackpot starts at a million bucks. In fact, a lucky Canadian player won $5.9 million in 2019.

Despite the obvious allure of this Microgaming progressive jackpot, players can also enjoy titles like Major Millions, Rainbow Riches, and Cash Splash.

Other jackpot slots of the Mega Moolah series, like Mega Moolah Isis, Absolootyl Mad Mega Moolah and Atlantean Treasures Mega Moolah, are available in Roxy Palace Casino as well.

Roxy Palace live casino

If you think RNG table games are poor imitations of their land-based casino counterparts, then you probably haven't logged in to the Roxy Palace Live Casino lately.

Recent innovations from Evolution Gaming will easily wow even the most hardened skeptics. Unlike RNG casino games, here real dealers and croupiers spin the roulette wheel or deal cards in real-time, right before your eyes.

Canadian bettors can have genuine gaming tables streamed to their PC or mobile device screens from casino studios.

The Roxy Palace live dealer gaming section features titles like Live Roulette, Monopoly Live, Lightning Roulette, Live Baccarat Squeeze, and Live Blackjack.

Card fans can also try their hand at Ultimate Texas Hold’em, Caribbean Stud Poker, and 3 Card Poker.

Game shows like Crazy Time, Dream Catcher and Deal or No Deal are also part of the roster.

If you like live casino games Roxy Palace is a great pick. You can play a big amount of live casino games that are developed in top notch quality.

Roxy Palace Casino Screenshot 2

Payment Methods

Roxy Palace understands that Canadians want to spend more time in the game and makes it their core business to supply you with a wide range of quick and convenient payment options.

Roxy Palace Casino also takes financial security with the importance it deserves.

By making use of technologically advanced encryption methods to make sure every transaction is shielded from prying eyes.

When you want to fund your account, the casino accepts debit cards, credit cards, bank transfers and ewallets for maximum flexibility.

Whether you prefer using UseMyFund, Instadebit, eCheck, MasterCard, Visa, Paysafecard, a transfer through your bank, ClickandBuy, Skrill, or Entropay, it’s easy to fund your account quickly and securely.

Newbies will be pleased with the handy banking tutorials at the Roxy Palace cashier.

To start playing, Canucks will need to purchase a minimum of $20 worth of gaming credits. If you’re lucky enough to hit a few wins, you can count on Roxy Palace Casino to process your payouts quickly.

Withdrawals are equally as quick and are processed using the same payment options. The minimum withdrawal amount is also set at $20.

Roxy Palace has a 48-hour pending period on all withdrawals. The exact payment timeline after that depends on your choice of banking options.

Players can, however, expect the cash to reflect in their accounts within 3-7 business days.

Deposit Information

Payment Method Min/Max Deposit Transaction Fee
Roxy Palace Casino PayPal PayPal $20 - $10000 0%
Roxy Palace Casino InstaDebit InstaDebit $20 - $10000 0%
Roxy Palace Casino Credit Card Credit Card $20 - $10000 0%

Withdrawal Information

Payout Speed Payout Delay
3-7 business days

Roxy Palace Casino Customer Support

Customer support is another one of Roxy Palace’s strong points. In case you get yourself in a pickle at the site, you can contact the customer support team via traditional methods like telephone and email.

You can use the contact form on the Contact Us page to send an email.

Roxy Palace provides around-the-clock supports, so you won’t have to wait more than a few hours to get a response from a helpful and friendly support agent.

You can also call customer support on the Canadian toll-free number +18888588246.

For those very pressing concerns, you can chat live with one of Roxy Palace’s customer support agents.

Contact Opening Hours Info
Email 24/7
Live Chat 24/7
Telephone 24/7 +1 888 858 8246
Roxy Palace Casino Screenshot 3

Roxy Palace app and mobile website

Compared to the majority of the other Canadian online gambling sites today, Roxy Palace is getting on in years.

That, however, doesn't mean the casino doesn't keep up with current trends and the modern-day Canadian player's expectations.

In fact, you can use a wide range of mobile devices to enjoy slots and table casino games on the move.

Unlike other casinos, Roxy Palace doesn't force its customers to compromise when it comes to gaming on the go.

Like all the new online casinos, Roxy Palace mobile website is powered by HTML5 technology, which means that a slot spinning session is never more than a few taps away.

As expected the Roxy Palace mobile website is optimized to adjust to different operating systems, screen sizes, and device capabilities. Whichever type of games you enjoy the most, there’s no shortage of action here.

As long as you’re connected to the internet, you can fire up a mobile web browser like Chrome or Safari and start playing. There’s no need to install a native casino app or special plug-ins, or worry about system conflicts.

Roxy Palace VIP program

At Roxy Palace Casino, every player has a decent shot at being part of royalty and making the online palace their home.

From the point you make your first deposit, you’ll earn loyalty points for each wager you make. Players can redeem these points for casino cash at any time.

Top wagering customers stand to earn some extra bonus points, just for enjoying more of their favourite games. How many points you earn depends on which games you play and your cumulative stake.

The loyalty program is tiered into 4 levels:

  • Blue level
  • Silver level
  • Gold level
  • Platinum level

Every player starts at the Blue level and gets more perks and rewards with each successive step.

Some of the most desirable rewards include birthday bonuses, invitations to an exclusive VIP club, free entry to the Super Slots Tournament, a first look at new games, and a tailored Promotional Calendar.

The VIP program of Roxy Palace is well structured and gives players that show their loyalty extra bonuses and rewards.

Is Roxy Palace safe?

Yes, Roxy Palace is a safe online casino.

After a successful launch in 2002, Roxy Palace has grown into one of the most popular online casinos.

The online casino started off under ownership of Megapixel Entertainment Limited, then changed proprietors to 32Red Plc in 2015. 32Red itself then changed ownership to the Kindred Group in 2017.

As part of the Kindred Group network, Roxy Palace operates under the license of the UK Gambling Commissions and is sister sites with Unibet and many other brands.

In addition to this stamp of approval, the casino also has an eCOGRA certification for fairness.

It's also safe to say that Roxy Palace enjoys a good reputation with the Canadian gaming public.

As can be expected from a casino of this stature, Roxy Palace can’t please every player, and there have been a few complaints by dismayed customers.

Most of these disputes centre on uncredited bonus rewards, self-exclusion, and closed accounts.

Roxy Palace, however, responds to complaints by setting the record straight and offering to recompense unhappy players.

We can conclude that this is a safe and reliable casino.

Final Words

With close to two decades of experience under its belt, Roxy Palace is now one of the most popular casinos in the Canadian online gambling market.

As a part of the Kindred Group casino network, the casino offers peace of mind while customers enjoy some top-notch entertainment.

Roxy Palace Casino’s partnerships with Microgaming and Evolution Gaming gives it all the room it needs to shine.

However, adding casino games developed by other top-notch developers would make the Roxy Palace product even better.

Despite having games from only two developers, Roxy Palace provides a decent selection of slots, table games, and live dealer games.

Both PC and mobile players will, therefore, find a mind-blowing diversity of games in this casino’s games library.

The hundreds of games available at Roxy Palace make the casino what it is, but other factors also stand out.

The welcome bonus, for example, is generous enough to allow new customers to get better value for money.

The loyalty program also rewards existing customers for making deposits and playing. Roxy Palace also provides a wide range of convenient banking options.

All things considered, Roxy Palace Casino offers a gaming experience that’s fit for royalty.


Here are some of the most common questions about Roxy Palace:

  • 👮 Is Roxy Palace safe and reliable?

    Roxy Palace is a safe and reliable online casino and is licensed by the UK Gambling Commission. They also have their games audited for fairness and randomness by an independent organization.

  • 🎁 What is the Roxy Palace bonus?

    Roxy Palace Casino offers a welcome bonus of a 100% bonus up to $100. New customers also get 50 Free Spins on the Highlander slot.

  • 💳 Which payment methods are offered by Roxy Palace?

    Some of the available payment options include UseMyFund, Instadebit, eCheck, MasterCard, Visa, Paysafecard, Bank Transfer, ClickandBuy, Skrill, and Entropay,

  • 🎲 Which casino games can you play in Roxy Palace?

    You can play 300+ online slots. Roxy Palace also features hundreds of jackpots, table games, video poker, and live dealer games.


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