Playzax Casino Review
Canadian online casinos are operating in a highly competitive market. Operators have to charm players on multiple fronts to win them over.
Right from the start, PlayZax Casino’s limited selection of 940 releases places them behind most of its competitors.
Especially when paired with just over 10 available developers. The casino offers slots, jackpots, table games, live casino releases, video pokers, keno, and bingo.
While the limited number of games is a slight disadvantage, it is far from insurmountable.
PlayZax Casino may still bounce back if the rest of their offer is phenomenal. How well does this website stack up against other online casinos?
- Exciting VIP program
- Bitcoin casino
- Insanely high wagering requirements
- Limited payment options
- Most big providers are missing
Playzax Casino bonus
The welcome bonus PlayZax Casino offers will no doubt look quite exciting to players. It allows them to double or triple their bonus funds depending on the bet size.
Newly registered casino members can pick between two options. One is a 300% deposit match up to $60. The second is a 100% deposit match up to $250.
The minimum qualifying deposit for both welcome offers is $20. The wagering requirement for this first deposit match bonus is an incredibly high 150 times!
Your initial deposit also comes paired with 20 free spins for one of the casino’s popular slots. The wagering requirement for free spins wins is 90 times.
Both the welcome offer and the accompanying free spins are valid for seven days after being claimed. Not completing the bonus in that time will result in it being removed.
Daily Bonus Wheel Spin
Every day, players can spin the casino’s bonus wheel to activate a new casino bonus. Best we can tell all bonus wheel promotions are deposit match offers.
They range from 25% up to 100% deposit matches. While the promotions are daily, you can only have one active at any time.
Spinning the bonus wheel counts as forfeiting your previous promotion to activate a new one.
Regardless of the deposit match bonus you receive, it is subject to a 90x wagering requirement. You have to complete the bonus within seven days or the casino will confiscate it from your account.
PlayZax Casino Bonus Terms
The rules that govern the casino’s bonuses are quite annoying to find. Players can find some details laid out on the bonus terms page itself.
However, if you want to find the full rules, you will also need to check the full terms and conditions. In the full T&C, section 14 explains all the rules that govern promotions in PlayZax Casino fully.
Players who plan to play here will need to be familiar with both the bonus terms and the full T&C.
Otherwise, you might accidentally break a rule and make your promotion invalid. We have highlighted the most important bonus rules we found while testing this website.
However, we still recommend reading the full rules yourselves if you choose to sign up here.
- The withdrawal requirement for all free bonuses is subject to the player’s VIP status when the casino issues the free bonus. Non-VIP, bronze, and chrome casino members can withdraw up to 5 times the bonus amount received. Silver, gold, and platinum players can withdraw up to 10 times the bonus amount received. Finally, diamond and red diamond casino members can withdraw up to 15 times the bonus amount received. Wins above the maximum are voided.
- Promotional offers are limited to one account per person, family, household address, email address, and credit card number. Players are also limited by common environments that share the same IP address, such as offices, hotels, and coffee places. The operator reserves the right to amend, cancel, reclaim or refuse any promotion to any customer. In particular, this applies to players who are suspected of misusing the website by PlayZax Casino.
- When playing, the casino first deducts your funds from your cash balance. Your bonus money balance is used after your cash balance is spent. Withdrawal restrictions apply to wagers made with bonus funds. Any winnings from real money bets are instantly available for withdrawal. However, requesting a withdrawal means giving up all the bonus money balance in your account.
- You can only complete wagering requirements by playing video slots. Table games are not eligible to progress the wagering requirement. This applies to both RNG-powered and live casino table games. The default for wagering requirements, unless otherwise specified, is 90 times. Players can only have one promotion active at a time. Claiming a second bonus before completing the first promotion will erase it and its progress towards wagering requirements.
- The website has a zero-tolerance policy towards bonus abuse and fraudulent activity. PlayZax Casino reserves the right to block bonuses from casino members deemed to abuse the casino’s bonus offers. Suspected fraudulent activity or bonus abuse may also lead to the website canceling winnings received by using bonus funds. The operator may even choose to suspend or terminate your account for rule violations.
The selection of casino games in PlayZax Casino is not bad. However, it will have a hard time competing with other Canada-friendly online casinos.
With 940 releases available, the website offers fewer games compared to most other operators. The number of software providers is also limited, offering just 10+ developers to work with.
Casino members can play all kinds of slots, table games, live casino releases, jackpots, video pokers, keno, and bingo here.
That said, most game types offer several software providers, adding to the diversity of available games.
Standout developers include Betsoft, iSoftBet, Playson, Wazdan, Spinomenal, Tom Horn, Booming Games, and Booongo. A decent selection, though it is missing many well-known software providers Canadians love.
The casino also splits its available games into several categories. Slots, jackpots, table games, and live casino releases all have sections of the website you can easily navigate to.
Each section tells you the number of available games and highlights its most popular releases.
You can see all games in a category by clicking or tapping the show all button. There are three more categories you can browse in PlayZax Casino.
These include the top games, the latest games, and all games categories. Each is self-explanatory.
The first highlights the best releases while the second draws attention to the most recently launched titles.
The final page shows you all games that you can play on this website. The all games section also features the software provider and the ability to sort by popularity, payout, or volatility.
If you want to play table games, this casino’s library has you covered for the most part. Their selection of titles offers some variety, which keeps things from getting boring.
PlayZax Casino has a good selection of blackjack, baccarat, roulette, and poker games. At the same time, we can also enjoy a couple of less popular table games and interesting variants of existing games.
Notable table games include Poker 3, Caribbean Poker, Multihand Blackjack, Gem Roulette, Big Win Baccarat, Pai Gow, and Red Dog.
Players can play games made by Gaming Corps, Betsoft, Playson, iSoftBet, Tom Horn, and Spinomenal.
Alongside traditional table games, the website also features other game types in the table games section. Most notably, video pokers and bingo games.
Slots are the most popular type of casino game. As such, any online casino that strives to be successful needs to have a strong selection of online slots.
The team behind PlayZax Casino is well aware of this. That is why over 830 of the casino’s 940 total games comprise different types of slots.
Each slot game offers something different. These games can vary by theme, by their volatility, payouts, special features, or even their gameplay mechanics.
That kind of wide appeal allows video slots to charm a wide audience. Including an impressive number of Canadian players! Player favourites include Solar Queen, Hot Spin, and 243 Crystal Fruits Reversed.
Notable developers include Playson, iSoftBet, Booongo, Wazdan, Tom Horn, Betsoft, Spinomenal, and Booming Games.
Similar to the all games section, PlayZax Casino’s slot section gives you some extra tools to sort games. The software provider filter allows you to see only the games made by a specific developer.
Casino members can choose to display slots made by one or more software providers. That way, you can only see games made by your favourite developers.
Members can also sort slots in several ways. We can sort them by payout, popularity, most recently added, by their volatility, and in alphabetical order.
Finally, casino members can sort slots by the number of reels. Players can choose to display games that have three, four, five, or six and more reels.
Almost all slots in this category allow you to try them at no cost using the demo mode. Perfect for testing a game to see if you will enjoy playing it!
Given the absence of the usual big players, we did not expect much on the jackpot side of things.
However, we were pleasantly surprised by PlayZax Casino’s progressive jackpot selection.
Unfortunately, the website does not highlight them outside of the jackpots category. There is no indication of a current jackpot value.
Just a list of games for you to choose from! Casino members can enjoy At The Copa, Super Multitimes Progressive, Lucky Dragon, Mona Lisa Jewels, Dragon Kings, and Faerie Spells. Standout software providers in this category include Betsoft and iSoftBet.
PlayZax Casino live casino
The live casino section in this casino is quite good. At least, it is good if you are looking for specific types of live dealer games.
Live casino games started as a more immersive way to play popular table games.
The website features quite a few tables that give players the option to enjoy such titles. However, the casino does not have many options for less popular games or game shows.
This is quite a downside for fans of said games. In terms of variants, the website only offers Dragon Tiger and Casino Hold’em.
Everything else is some type of blackjack, baccarat, and roulette game. Available software providers include Lucky Streak and Vivo Gaming.
Canadians have several options when it comes to deposits and withdrawals in this online casino, but it is mainly an Interac casino. For deposits, players can also use Bitcoin, CashLib, credit cards, and NeoSurf.
Meanwhile, withdrawals are only possible through wire transfer. Regardless of the payment method, deposits are processed almost instantly.
The minimum deposit is $20, while the maximum deposit per transaction is $1,000. Meanwhile, the minimum withdrawal per transaction is $300. It can also take up to twenty-four hours to process the withdrawal request.
You cannot withdraw more than $1,500 per calendar week. You can also only withdraw up to four times a month at no cost.
Any additional withdrawal transaction shall be charged a $60 fee. If your lifetime deposits are less than or equal to $200, you cannot withdraw more than 20x your total lifetime deposit.
If your lifetime deposit total was $30, you could withdraw a maximum of $600 ($30 x 20).
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$20 - $1000||0%|
|Credit Card||$20 - $1000||0%|
|Bitcoin||$20 - $1000||0%|
|Neosurf||$20 - $100||0%|
|Payout Speed||Payout Delay|
|Within 5 days|
Playzax Casino Customer Support
Customer service can be reached in one of two ways. One option is to use live chat, while the other has you sending a message through the website.
Click or tap the question mark in the bottom right corner. This will open an FAQ page with some commonly asked questions split across four categories. Find the ‘Still need help?’ highlighted text and click/tap it.
This will reveal two buttons to start live chat or to send a message. Live chat does not take long to connect you to a member of the support staff.
It is perfect for simple problems or quick questions. For more complicated topics, the send message option is better.
The website also has a phone number, but it is not local to Canada. As such, we recommend avoiding it due to the high costs of international calls.
PlayZax Casino VIP program
The casino has a multi-tier VIP program designed to offer goodies to every rank of player. Casino members start as non-VIPs and work their way up.
The first available rank is Bronze. Here, you become eligible for daily cashback and special VIP promotions. From Chrome rank onwards, you also get a bonus for every deposit, a birthday bonus, and special VIP promotions.
Additional ranks unlock VIP managers, faster withdrawals, as well as higher deposit and withdrawal limits.
Furthermore, each rank you achieve improves your daily cashback and bonus on every deposit value. The VIP program has seven ranks total: Bronze, Chrome, Silver, Gold, Platinum, Diamond, and Red Diamond.
The maximum daily cashback starts at $25 and goes up to $100, depending on your VIP rank.
Daily cashback is only available if the total amount received from the promotion does not exceed 20% of your accumulated losses minus winnings. You can only claim the cashback bonus four times in a calendar month.
The bonus on every deposit starts at 5% at Chrome VIP rank. It climbs by 5% each rank until it caps at 30% at the Red Diamond rank. Players can use the quick deposit box to make deposits that benefit from this promotion.
PlayZax Casino app and mobile website
Players will be happy to hear they do not have to install any additional software or casino apps to play in PlayZax Casino.
Regardless of what device you choose to play on, everything is handled using the website.
All the games and promotions are the same, regardless of whether you play on desktop or mobile. That said, one issue we had across multiple devices is the webpage slowing down a lot when plenty of games are loaded.
This is especially noticeable on the slots and all games pages. Outside of that, our experience with the website has been flawless.
Is PlayZax Casino safe?
PlayZax Casino is a safe and reliable casino, which is one of the first real money casinos we came across with two licenses issued by two different Curacao regulators.
The operator holds a license by the Curacao Gaming Authority under license number 8048/JAZ2021-065.
They also hold a license by Curacao eGaming under license number 1668/JAZ. Licenses by these regulators are good, but they do not match up to stricter regulators.
The website is run by Tic Tac Toe B.V. The company seems to be a newcomer to the online casino space.
Given how new they are, we do not have any past reputation to check them by. Even so, the casino should be a safe place to play.
Despite its safety, we cannot recommend Canadian players choose this online casino. There are one too many things missing for it to compete against other websites effectively.
The selection of games is not bad by any means. However, other online casinos offer more games and more software providers.
PlayZax Casino’s bonuses also fall behind owing to its stupidly high wagering requirements. The number of payment methods needs to be improved drastically as well.
The VIP program is quite good and we like the way customer service is handled. However, any good sides are heavily outweighed by the bad.
For all of these reasons, we do not recommend playing in PlayZax Casino. There are far better options out there for Canadian players.