PlayFrank Casino Review
PlayFrank Casino is an online casino that was founded in 2014. In the Canadian iGaming industry PlayFrank Casino is known for being a safe and reliable website for all types of online gambling activites.
Additionally, PlayFrank Casino has two licenses. One issued by the Malta Gaming Authority and another by the United Kingdom Gambling Commission.
Alongside a history of providing secure and fair gaming, PlayFrank Casino also comes with countless exciting releases. Players have a chance to enjoy a variety of slots, live casino games, and table games.
This list includes releases made by NetEnt, Pragmatic Play, Evolution, Play’n GO, Red Tiger, and countless other software providers.
Being a fairly new online casino, they supports both desktop and mobile devices, without any major differences between them.
The website also offers an extensive welcome promotion and daily challenges players can complete for additional rewards.
Every aspect of PlayFrank Casino has been given plenty of attention to make it as good as it can be. Will this be enough to place the website among our top-rated online casinos?
- Excellent casino bonus
- $10 minimum deposit
- Big live casino
- 24/7 customer support would be nice
- No jackpot section
PlayFrank Casino bonus
When you register for the First time, you receive a fantastic casino bonus to help get you started.
The promotion consists of three bonuses, which have to be claimed in the order they are listed.
- The first bonus is a 100% deposit match up to $100 and 50 free spins for Book of Dead.
- The second bonus is a 50% deposit match up to $200 and 50 free spins for Book of Dead.
- The third bonus grants 100 free spins for Book of Dead.
The minimum deposit to claim this promotion is $20. Both the deposit match and free spins are subject to a 35x wagering requirement. The wagering requirements must be met within 21 days of being credited to your account.
The free spins must be completed one day from when the offer is granted. Any unused free spins will be removed. It is possible to withdraw funds before completing the wagering requirements.
However, this will result in the bonus and winnings being removed from your account. You also cannot bet more than $4 per round or $0.50 per payline.
Registering to PlayFrank Casino allows you to opt into accepting bonus offers via e-mail. If you choose to accept this, you will receive new promotions almost every day.
That said, you cannot have another bonus active if you want to accept another one.
What promotions you receive and how many you get depends on your playstyle. As such, the exact terms and conditions of each promotion are different to some degree.
We can look towards the bonus terms and conditions to find some answers. Regardless, make sure to read every little detail of the e-mail promotions that are being sent to you.
PlayFrank Casino Bonus Terms
PlayFrank Casino’s bonus terms and conditions are rules that apply to all promotions offered on this website. Individual bonuses can have rules that go against the bonus T&C.
However, if a promotion does not define the rule, then the bonus terms apply for that bonus. PlayFrank Casino does a good job of making the bonus terms easy to read.
As such, we highly recommend going through them in detail if you plan on playing here actively. Still, we understand if you do not want to spend your free time going through a long, boring document.
That is why we highlighted the most important parts of the bonus terms below.
- Unfairly exploiting promotions and bonus offers will result in the player’s ability to participate in bonuses being limited or removed. Additionally, any active promotions may be cancelled, and an administrative fee may be applied to the offending casino member. Players will be informed what prohibit play they engaged in alongside their punishment.
- PlayFrank Casino may cancel or amend any promotion, special offer, or bonus by publishing the changed terms or cancellation notice. The modified terms will take effect after 14 days or immediately under special circumstances. These circumstances include security reasons, complying with regulations, or bonus abuse.
- You can only withdraw funds you have completed a wagering requirement for. Unless otherwise specified, the default wagering requirement is 35x of each bonus received. It is possible to withdraw funds earlier, but doing so forfeits the relevant bonus and any winnings.
- Not all casino games offer the same wagering requirement completion. That said, bets on some titles will not count towards wagering requirements at all. This includes all roulettes, blackjacks, baccarat games, 3 Card Poker, and several progressive jackpot slots. For the full list, we recommend looking at the bonus T&C.
- Unless otherwise specified, you cannot win more than $500 from a promotion. If your winnings exceed $500, you will only receive $500. The rest is removed from your bonus funds and cannot be withdrawn.
PlayFrank Casino is a great place to be if you love having a wide range of casino games. The website does a great job of drawing you in with its numerous promotions.
However, what ended up charming us was the fact we could play over 1000 different titles here. The list includes all kinds of slots, table games and live casino releases made by top-tier software providers.
You can play almost all of the listed titles in demo mode. Demo mode is a practice version of the game, played with fake money.
Once you try a title in demo mode, you can swap back to real money play. That said, not all casino games can be played this way. Live dealer releases are notable in their absence of a practice mode.
Almost all of the available games at this casino have their own overarching game category. RNG-powered table games get one category, while live casino releases get their own.
Meanwhile, slots get two categories: video slots and classic slots. Browsing games from the main lobby also shows featured releases, new titles, and Megaways slots.
The search function allows you to search for games based on their name of the software provider.
If you prefer old-school table games over their live casino counterparts, PlayFrank Casino is a good pick. The website offers a solid variety of titles, including roulette, baccarat, blackjack, and their many variants.
PlayFrank Casino is also home to one video poker game, Jacks or Better. You can play standard versions of the aforementioned games or some interesting variants.
Our favourites include Microgaming’s Real Roulette series, Vegas Downtown Blackjack, Vertical Roulette, and Vegas Single Deck Blackjack.
Available software providers include Microgaming, iSoftBet, Gaming1, and Red Rake, among others.
Online slots come in many shapes and sizes. That variety makes them the most popular casino game category by far. New online slots launch every day, drawing in countless players.
That is why every website needs a strong online slot category to carry it forward. PlayFrank Casino is well aware of this, which is why they serve up heavy hitters from the beginning.
Starburst, Book of Dead, Twin Spin Megaways, Fire Joker, and Wolf Gold are just some top-tier slots available here. PlayFrank Casino has over 800 slots for casino members to pick from.
Each software provider’s slots offer a somewhat different experience, meaning players can enjoy plenty of cool titles.
We would have liked to see some additional filters to help casino members find certain bonuses or payline setups.
The casino already does this to a degree on their lobby page. We can find Megaways slots listed separately, for example.
Having the same thing apply to jackpot slots or slots with free spins would help a lot.
Jackpot slots are always popular in online casinos. The dream of winning an unbelievably big sum of cash for a small wager is quite widespread, after all.
Unfortunately, PlayFrank Casino does not really advertise the progressive jackpots it has on its website.
You can find a few like Divine Fortune and Grand Spinn Superpot, but they are not highlighted as progressive jackpots.
You have to actively search for jackpot slots if you want to play them here. This feels like an oversight for the website. One we hope they correct in the near future.
PlayFrank Casino live casino
Fortunately, the casino makes up for the lack of jackpots with their live casino. PlayFrank Casino is home to over 110 tables of live baccarat, live roulette, live blackjack, poker, and game show titles.
Authentic Gaming’s selection will be particularly interesting for roulette fans. Their games are played from real-world casinos, allowing you to enjoy roulette with real-world players.
PlayFrank Casino allows you to deposit and withdraw using several payment methods. Casino members can use Interac, EcoPayz, Visa, MasterCard, and MuchBetter. Paysafecard is also an option, but only for deposits.
The casino has a $10 minimum deposit on all payment methods. The maximum varies depending on two things: VIP level and payment method.
The maximum withdrawal is $7000 for a month. If a withdrawal is larger than $7000, the remaining amount will be placed back in the player account.
Withdrawals can be instant, or they can take to up to six working days, depending on your payment method.
MuchBetter is the best for withdrawals, as it takes up to two days maximum to receive your money.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$10 - $2000||0%|
|MuchBetter||$10 - $2000||0%|
|EcoPayz||$10 - $2000||0%|
|Creditcard||$10 - $2000||0%|
|Paysafecard||$10 - $1000||0%|
|Payout Speed||Payout Delay|
|Within 6 days|
PlayFrank Casino Customer Support
While slightly difficult to navigate, the casino has a very detailed FAQ page. It goes into detail explaining promotions, payment methods, and games.
As such, we highly recommend going through it when you have a chance. If you run into any problems, PlayFrank Casino’s support staff are here to help.
Customer service is available all seven days of the week, from 8 AM to 1 AM CET. Casino members can contact support via e-mail or live chat.
Live chat will not be available outside of the listed hours, however. If you have an issue and support staff are currently not working, you can e-mail them through the support page.
|Live Chat||8 AM - 1 AM CET|
|8 AM - 1 AM CET|
PlayFrank Casino app and mobile website
We had a blast playing PlayFrank Casino on our mobile devices. There are no additional casino apps you have to download, meaning it does not matter if you have iOS or Android.
All you have to do is open your browser, log in, and you are ready to play! The design of the pages remains mostly identical.
Everything is just shrunk down slightly to make it look natural on smaller screens. The user interface has also been adjusted to work better with touch screen controls.
Apart from those two elements, everything is exactly the same. All the games you can play on the desktop are available on phones and tablets, as well.
PlayFrank Casino handles swapping between portrait and landscape mode quite well. It takes a few seconds to load the new layout, and then it resumes.
PlayFrank Casino VIP program
If you want to feel like a VIP, the casino has you covered. Every day, players have access to several challenges they can undertake.
Pick one of the available challenges, and complete it to receive the reward. However, keep in mind there is a time limit.
New challenges land every day, so you have to complete the awarded bonus by then. Each challenge you beat per day also gives you a chance of unlocking additional promotions alongside the rewards you get.
These are the 50%, 75%, and 100% bonuses for completing a piñata one, two, or three times, respectively. You can unlock additional challenges by progressing your VIP rank.
Every $40 you wager adds one reward point to your total. As you earn reward points, you climb the ranks of the casino’s loyalty program. Using points, you can reach bronze, silver, gold, and platinum rank.
There are also premium and prestige ranks, but those can only be unlocked by personal invitation. Each rank comes with its own bag of goodies, such as faster cash out, cashbacks, birthday bonuses, and other cool benefits.
Is PlayFrank Casino safe?
PlayFrank Casino is a safe and reliable casino and ss we mentioned previously, the operator is registered with two prominent regulators.
They have a Malta Gaming Authority license, number MGA/CLA/408/2007. The casino also has a United Kingdom Gambling Commission Remote Gaming License Number 000-039483-R-319409-001.
Both licenses are valid, lending credence to PlayFrank Casino’s safety. If that is not enough, the operator behind this casino runs several successful online casinos.
PlayFrank Casino would not endanger their reputation by trying to cheat players out of their winnings.
On top of that, the website uses 128-bit SSL encryption to protect transmitted data. This ensures no one can intercept your personal data and payment information as you are sending them to the casino.
PlayFrank Casino is not without some flaws, we will admit. We would have liked to see progressive jackpots, for example. However, the operator has shown incredible potential on all other fronts.
The website is home to more than 1000 different games from multiple interesting categories. Not to mention titles made by the most popular software providers like NetEnt and Evolution.
The casino supports several payment methods, including Interac. With its daily challenges, players always have a promotion lined up if they want to take it.
Additionally, there is the VIP program that will entice casino members to keep playing right here.
The picture is clear: this is a top-tier online casino experience. It comfortably glides past its competition and earns itself a solid rating on our website.
If you have not checked out PlayFrank Casino already, we recommend doing so soon.