Lucky Kong Casino Review
Lucky Kong Casino is a new online casino available to Canadians founded in 2022. If you choose to play here, you can enjoy more than 3,700 releases.
Players can find games by more than 20 software providers in this online casino. Furthermore, that setup allows the website to offer various releases.
You can play slots, table games, live casino releases, video poker, keno, bingo, and scratch cards. The game library Lucky Kong Casino offers is top-notch.
However, casino games are just one part of the puzzle. Can this website compete with the very best Canada-facing online casinos?
- Lot's of online slots
- Over 3,700 casino games available
- Bitcoin casino
- Disappointing live casino
- Limited payment options
Lucky Kong Casino bonus
Casino members receive a special casino bonus to welcome them into the casino. Lucky Kong Casino’s welcome bonus awards a 100% deposit match up to $500.
Alongside the deposit match, players receive 200 free spins. You receive 20 free spins per day for ten days until the bonus expires. The wagering requirement for the deposit match bonus is 35x the deposit and bonus.
The wagering requirement for free spins wins is 40 times. Casino members must complete the wagering requirements within ten days of activating the bonus. You cannot bet more than $5 per spin until you meet the promotion.
This promotion gets automatically credited to your first deposit made on the weekend. Casino members receive a 50% deposit match up to $500.
Depending on how much you deposit, you can also win 50 free spins. Deposits between $20 and $49 only receive the deposit match offer. Deposit $50 or higher receive the deposit match and free spins.
Players must wager the bonus and deposit amounts 35 times before completing the deposit match offer.
If you are eligible for free spins, their winnings have a 40x wagering requirement. The promotion must be completed within ten days and has a $5 maximum bet per round.
Other promotions include the weekly reload bonus, Lucky Look, and the weekly cashback bonus. The website also has a loyalty program in the form of the Wheel of Kong.
Players gain loyalty points, level up, and receive guaranteed high-value prizes as a thank you for sticking with a website.
Lucky Kong Casino Bonus Terms
The website lists all bonus-specific rules on a single page. This is the bonus terms page, whose rules only apply to the relevant promotions listed on it.
However, the casino also has a set of general bonus terms that apply to all bonuses. The casino lists these regulations in the standard terms and conditions. The relevant T&C section is section 9.
Lucky Kong Casino does a great job of making its promotional terms easy to read. The operator lays out all the details clearly, which we like.
We recommend reading all of these rules, especially since they are not that long anyway. Alternatively, you can check out our list of highlighted rules below.
- The casino has the right to remove, add, or change any available bonus in a customer’s account that has not been claimed. The operator does not remove claimed or active bonuses under normal circumstances. Lucky Kong Casino can offer specific bonuses to individual customers or groups. They can also terminate, change, or alter those promotions without explanation or compensation.
- You can only have one promotion per customer, household, address, mobile phone, shared computer and shared IP address.
- Different games offer different percentage contributions towards wagering requirements. Almost all slots contribute 100% of each bet. However, slot games with an RTP of 96.8% or higher only contribute 30%. Live dealer roulette and blackjack contribute 10% of each stake placed on them. Meanwhile, live dealer baccarat and Casino Hold’em contribute 5% per bet. Table games and video pokers do not contribute towards playthrough completion.
- The operator will confiscate any wins of players who abuse casino bonuses and will terminate their accounts. Bonus abuse includes betting on red and black on roulette simultaneously or similar bet-hedging. Players cannot lower their bet after a big win and change to a game with lower volatility. Similarly, you cannot place wagers reaching the maximum allowed per rules to raise the variance and increase your balance.
- By default, the casino sets wagering requirements to 35 times the bonus and the real money sum contributing to the bonus figure. Similarly, the default maximum bet with an active promotion is $5 per spin or $0.2 per bet line. The casino voids bets that made larger wagers on games or services than was allowed by the bonus terms.
Canadians in Lucky Kong Casino can enjoy more than 3,700 games. The number of releases places this website firmly in the higher end of the above-average category.
Having so many games also improves the variety of available games. Available releases include slots, table games, live casino releases, video poker, keno, bingo, and scratch cards. An overall satisfying selection!
Players can also find a few up-and-coming developers as well. Casino members can sort games by the software provider and game category.
However, you cannot sort by both simultaneously. You can also search for games or developers via the search bar.
The casino offers slot, live casino and table games game categories. It also has a Megaways slots section, which houses all video slots with the mechanic mentioned above.
The Popular tab shows casino games currently popular among players. The New category features all recently released releases on the website.
Press the Providers button to open a dropdown menu with all software providers. Selecting a name from the list will show you all games by that developer.
Despite having a separate live casino category, some live dealer releases are present in this game section.
That makes finding RNG-powered table games a bit more complicated than it needs to be. Casino members will find plenty of blackjack, roulette, and baccarat tables at Lucky Kong Casino. Simultaneously, players can enjoy several fun variants that keep things different.
Standout table games include Multihand Blackjack, Caribbean Stud, Baccarat, Classic Six-Deck Blackjack, Real Roulette with Holly, and Double Exposure.
Popular software providers are Betsoft, OneTouch, BGaming, EvoPlay, Microgaming, Pragmatic Play, Mascot, Habanero, Red Rake, SkyWind, Wazdan, LeapGaming, and Belatra. The table games section also features video poker releases.
The online slots make up the majority of all casino games. That is true in all online casinos, not just Lucky Kong Casino. With so many slot games, making new ones stand out in a crowd can be tricky.
To achieve this goal, developers offer different themes, extra features, and gameplay mechanics in their games.
Notable software providers are Pragmatic Play, Microgaming, Push Gaming, Thunderkick, Quickspin, iSoftBet, Playson, ELK Studios, Nolimit City, and NetEnt.
The slot category contains all slot games. You can narrow down what kind of slot you want by browsing Megaways slots in its website section.
The Popular and new online slots categories also feature countless video slots. While these sections are not slot-only, most games featured in them are video slots.
Casino members can try almost all slots they come across through the demo mode. If you enjoyed the game, you could swap to real money play to score actual wins.
We were disappointed to find Lucky Kong Casino does not have any jackpot games to offer players. If you enjoy progressive jackpots, you will not find any on this website.
That is disappointing, especially considering the casino has so many games overall.
Lucky Kong Casino live casino
On the upside, this website has a top-tier live casino offer. Live dealer releases have become an essential part of every serious Canada-facing online casino.
A glance at the live casino page shows you have a wide variety of releases to play.
The website also features unique releases and exciting variants of existing titles.
Notable live dealer games are Wheel of Fortune, Live Lotto, 32 Cards, Sic Bo, Bet on Numbers, Dragon Tiger, and Dice Duel. Popular live casino developers include Ezugi, Betgames, Lotto Instant Win, Vivo Gaming, and XProGaming.
The minimum and maximum deposits per transaction are $20 and $3,000, respectively. Deposited funds should appear instantly in your account balance. The website does not seem to demand any extra fees for processing the deposit.
You can withdraw funds using Interac e-transfer, AstroPay, and Bitcoin. The minimum withdrawal is the same for all payment methods, sitting at $20.
The maximum withdrawal per transaction is $3,000 for Bitcoin and AstroPay and $9,999 for Interac e-transfer. You cannot withdraw more than $1,000 per day or $10,000 per month.
Payout requests are processed within 48 hours during business days. Inactive accounts pay a fee of $5 per month. Your account only qualifies as a dormant account if you have not done anything on it for 13 consecutive months.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$20 - $3000||0%|
|Credit Card||$20 - $3000||0%|
|Bitcoin||$20 - $3000||0%|
|Payout Speed||Payout Delay|
|Within 48 hours|
Lucky Kong Casino Customer Support
Players can contact customer service in several ways. The simplest option is to use live chat. Press the chat bubble in the bottom right corner to open the chatbox.
You will need to enter your name and e-mail before you can start speaking with the support team. Live chat is perfect for resolving easy issues or asking questions to customer service. For more serious problems, we recommend e-mail or contact form.
The contact form allows you to send a message to the support staff without logging into your e-mail. Enter your e-mail and write your message, then press send.
Alternatively, you can send them an e-mail directly by writing to [email protected]. Players receive a reply via e-mail in both cases, so make sure to check your inbox often for a response.
Lucky Kong Casino VIP program
Lucky Kong Casino has a loyalty program that all casino members benefit from. The way it works is simple.
Play games for real money prizes to earn loyalty points. Gather enough points, and your level increases. Each time you level up, you get one Wheel of Kong spin.
The wheel can reward fantastic prizes such as free money, cashbacks up to 20%, free spins, and much more. Players can have a maximum of three Wheel of Kong spins unused. Unused free spins expire after 24 hours.
Lucky Kong Casino app and mobile website
Register and log into your account, and you are ready to start playing! The same games and promotions are available no matter what device you use.
As such, you can equally use your smartphone, tablet, or personal computer to play. Use whatever device you want and have fun!
Is Lucky Kong Casino safe?
Yes, Lucky Kong Casino is a safe and reliable real money online casino. Casino members are picky when it comes to online casinos. If they are not sure the website is safe, they will usually give it a wide berth.
Having a license helps with that problem to a degree, but it depends on the license quality. Lucky Kong Casino has a license issued by Antillephone N.V., license number 8048/JAZ2020-067.
Antillephone N.V. licenses are well regarded but are not seen as safe as licenses by European regulators.
HappyPlayers N.V. is the brains behind this online gambling site. Research into the operator yielded no results. This appears to be their first online casino. The absence of operator information and a substandard license makes us reluctant to recommend this website.
Lucky Kong Casino has a few too many downsides for us to recommend it to players openly. The absence of progressive jackpot games was quite disappointing.
The list of payment methods is alright, but it could be better. Especially for withdrawing money! Finally, the lack of information about the website’s parent company pushed us over the edge.
The casino does have its good sides. It has many other games outside of progressive jackpots, with over 3,700 releases.
It has an excellent set of promotions, as well as a fun loyalty program to reward frequent casino members. Customer service is easy to contact and is reachable in several ways.
Ultimately, Lucky Kong Casino falls short of our expectations. Some elements are good enough to compete with the best Canadian online casinos.
Others are disappointing due to an absence of specific games, payment methods, or information. The final rating lies somewhere in the middle. However, we cannot recommend playing on this website when many better options are available.