Hello Casino Review
Hello Casino is an online casino that was established in 2014. The website is run by the White Hat Gaming Limited group.
The company is based in Malta and is responsible for several highly successful online casinos over the years. Player complaints are taken seriously and are resolved very quickly, which helps establish the website’s reputation.
If that is not enough for you, Hello Casino also has licenses issued by two very respectable gaming authorities. This casino has licenses issued by the Malta Gaming Authority and the United Kingdom Gambling Commission.
Hello Casino also has a fantastic selection of casino games players can enjoy. You can look forward to various slots, live dealer releases, table games, bingo, keno, and scratch cards.
Almost all of these game categories have several software providers trying to catch your attention. You can enjoy releases made by NetEnt, Microgaming, Play’n GO, Pragmatic Play, Big Time Gaming, Evolution, and Red Tiger, among others.
All releases can be played on both desktop and mobile versions of Hello Casino.
The overall experience looks quite promising. How will this casino stack up against the numerous rivals that compete with it? Will it sink or swim?
- $10 minimum deposit
- Over 100 software providers
- Excellent live casino
- No slot filters
Hello Casino bonus
When you first sign up with Hello Casino, you unlock a special one-time promotion as part of their welcome offer.
- Your first deposit match bonus is a 100% match up to $100 and twenty-five free spins on Immortal Romance.
- The second deposit is a 50% deposit match up to $250 with no extra free spins.
- On the third deposit, players receive a 50% match up to $150 and twenty-five free spins on Fortunium.
The promotion is subject to a $10 minimum deposit for all three deposit match offers. All money granted by the bonus is bonus funds. You have to play through a 35x wagering requirement to be able to withdraw the awarded cash.
The wagering requirement includes both deposited funds, bonus money, and free spins results. While playing the bonus, you cannot bet more than $5 per spin. Unused bonus funds expire after thirty days.
Meanwhile, unused bonus spins expire after ten days. You can only claim one promotion per deposit. Deposited funds are played first, after which bonus funds are played.
Most people feel a bit reluctant whenever Sunday rolls around. It means Monday is just around the corner, and that can be exhausting.
Fortunately, Hello Casino has the perfect remedy for your troubles. Your first deposit on Sunday receives a 30% match up to $100. You can use this promotion on both slots and table games.
The promotion is subject to a 35x wagering requirement that applies to the awarded bonus funds.
When playing this bonus, table games contribute 10% of each bet towards wagering requirement completion.
When you register an account, you will be prompted to accept marketing communication via several methods. The casino can send you offers via e-mail, SMS, phone call, or post.
This allows you to keep up with various bonuses and special offers the casino sends its members.
These promotions are unique to each specific offer, so we do not know their exact terms and conditions. We do know they also follow the bonus terms and conditions.
Hello Casino Bonus Terms
Online casinos can offer all kinds of interesting promotions. Most of them are rather simple, such as deposit match offers or free spins.
However, there are all kinds of bonuses available, and all of them are ruled by one big list of rules.
All of these rules are listed in the bonus terms and conditions. Individual promotions can have rules that contradict the bonus terms and conditions.
In such cases, the bonus-specific rules will take priority. However, those rules are only in effect for that particular promotion.
For all other bonuses, the same rules laid out in the bonus terms are still active. Because of this, we advise going through the bonus terms and reading them yourselves.
To help get you started, we highlighted some of the more important rules in the bonus terms below.
- The casino treats players to abuse bonuses very harshly. Casino members that engage in such behaviour will have their bonuses blocked and removed. The casino may also remove associated winnings and/or deposits from accounts suspected to engage in such activities. In worst-case scenarios, promotional abuse and irregular play may result in your account being blocked. The casino will not refund anything other than your original deposit if this happens.
- Irregular play is a catchall term for several activities. Players cannot bet more than 20% of the bonus value in a single wager. Equal, zero or low margin bets or hedge betting is also restricted. Delaying winnings from a bonus or using bonus funds to progress a special feature to complete it with real money is also forbidden. Promotional abuse covers deliberate cheating and using software or system bugs. Depositing and withdrawing funds to abuse a bonus also counts.
- All your funds are split into real money and bonus funds. When logged into your account, you can see the two balances separately. If you have both real funds and bonus funds, real funds will be played first. Bonus funds are played after all real funds have been wagered. Real funds are added by depositing money. Bonus funds are added by activating various promotions offered by Hello Casino.
- Wagering requirements can only be completed when playing certain casino games. Slots, scratch cards, and keno titles all grant 100% wagering requirement completion on all bets you play on them. That said, some slots only grant 20% completion per bet, while other slots do not contribute at all. By default, table games, video pokers, jackpots, and other releases do not contribute to wagering requirement completion.
- The casino does a great job of alerting you what games can or cannot be used for wagering requirement completion. When you launch a game where bonus funds are permitted, you will see your bonus balance. Restricted games will not display the bonus funds in your bonus balance. If a player uses bonus funds on restricted games, the casino can refuse withdrawals and remove bonus funds and winnings.
Having a wide variety of casino games is essential for any online casino to succeed. That is why Hello Casino goes out of its way to secure as many different titles as possible for its players.
Currently, the website is home to more than 1750 games. That number will only continue to grow as new and exciting games are added to the website.
Right now, Hello Casino features releases made by over 100 different software providers! This gives them an impressive variety of slots, table games, video pokers, bingo, keno, scratch cards, and live casino releases.
All of them are available for their casino members to enjoy!
In the interest of making the casino easier to navigate, all releases are separated into several categories.
The simplest of these are game categories: slots, table games, classic slots, jackpots, and live dealer releases all get one.
Titles like bingo, keno, and scratch cards are placed in the other games category. Additionally, some categories are based on other items. The Megaways and Must Go Jackpot categories are both based on special features.
Individual categories also exist for top and new casino games that are present in Hello Casino.
Our personal favourite is the favourites category. Here, all titles you have ever hearted will appear. If you enjoyed a super fun game, you can add it to this category and easily find it again later.
Finally, players can search for games manually or by sorting by the software provider.
Table games are a staple of online casinos. In recent years, they have seen increased competition from their live dealer counterparts.
However, they remain incredibly popular due to their convenience and impressive game variety. If you are just looking for standard, run-of-the-mill table games, Hello Casino has you covered.
Casino members can also enjoy a few unique releases in this casino. Our favourites include Lightning Roulette First Person, Vegas Single Deck Blackjack, Texas Hold’em, Craps First Person, and Roulette 5x.
Notable software providers for this category include Evolution, Microgaming, Leander, NetEnt, and several others.
If you love slots, then Hello Casino should absolutely be on your radar. The website does a fantastic job of including both the latest and greatest titles by several popular software providers.
Classic slots even get a separate category, which makes finding what you want easier. If you choose to play here, you can look forward to several fantastic releases.
A large number of slots also means a huge list of software providers to provide those games.
Players will be happy to hear they have some options to sort available slots. Most of this comes down to categories included by Hello Casino.
Classic slots are separate from standard slots. You can also browse games with the Megaways pay system or titles included in the Drops and Wins promotion.
Outside of that, there are no additional tools to filter slots. You cannot browse them by special feature or theme. A minor complaint overall, but one that would go a long way if it was resolved.
Everyone dreams of getting that one big life-changing win. For most, it is a distant dream. For those bold enough to try, jackpot slots offer a way to make that dream a reality.
Hello Casino goes all-in on progressive jackpots, which we are big fans of. Players can see the current jackpot for all releases in this category beneath the game icon.
Hello Casino features a large number of Red Tiger’s daily progressive jackpot slots. These titles can also be found in their own separate category titled Must Go Jackpots.
Alongside Red Tiger, players can enjoy jackpot slots made by NetEnt and Microgaming.
Hello Casino live casino
The list of available games at the live casino is much larger than it first seems at Hello Casino. Unlike many other operators, this website condenses individual tables into one lobby icon.
That means hundreds of standard blackjack tables are not listed separately, which makes browsing for games much easier. If you like live blackjack, live baccarat, and live roulette, you will find many such titles to play.
One of three software providers makes all the available live dealer games. Evolution is the biggest developer, with Pragmatic Play Live and Ezugi bringing up the rear.
You can deposit and withdraw funds using Interac, MuchBetter, Paysafecard, Interac e-transfer, Visa, MasterCard, Neosurf, and bank transfers. No matter what payment method you use, your minimum deposit is set to $10.
Your maximum deposit per transaction varies depending on the payment method. However, all deposits are instant except for bank transfers.
The minimum withdrawal is $10 regardless of the payment method. Similar to deposits, the maximum withdrawal varies between payment methods. You cannot withdraw more than $12,500 every week.
Wins larger than $100,000 will be split into ten installments. Each installment is paid as 10% of the win every month for the next ten months.
Withdrawals with all listed payment methods are instant or close to instant. The only exceptions are direct bank transfers.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$10 - $6000||0%|
|Interac e-Transfer||$10 - $6000||0%|
|MuchBetter||$10 - $10000||0%|
|Credit Card||$10 - $6000||0%|
|Paysafecard||$10 - $1500||0%|
|Neosurf||$10 - $6000||0%|
|Payout Speed||Payout Delay|
|1 to 5 days|
Hello Casino Customer Support
The support staff of Hello Casino can be reached at all times via e-mail or live chat. Live chat is the simpler option.
Click or tap the chat bubble in the bottom left corner of the screen. Write your message, and a customer service agent will respond to you within thirty to sixty seconds.
While convenient to use, live chat is not for everyone. That is why Hello Casino allows you to contact them via e-mail. The e-mail address of their support staff is [email protected].
Hello Casino app and mobile website
You will not notice any major differences between the mobile and desktop versions of Hello Casino. Players can enjoy the same fantastic number of titles no matter what device they play on.
There is also no need to download any casino apps or other software to make it work. All you need to do is log into your account, and the mobile casino is waiting for you.
As there are no differences between the two versions, where you play comes down to personal preference.
Hello Casino VIP program
In order to help you feel at home, Hello Casino has created a loyalty program. New players get 500 loyalty points immediately when they make their first deposit.
After that, you will receive a different amount of points for every $10 you wager on casino games. Different games award a different number of points.
- Slots and scratch cards grant 2 points
- Video poker and video poker sidebets award 1 point
- Blackjack grants 0.5 points
- Roulette awards 0.25 points
Once you reach 1000 loyalty points, you can redeem them for $5 worth of bonus funds. These bonus funds are subject to a 35x wagering requirement. You cannot redeem more than 1000 loyalty points per day.
There is also a proper VIP program for high rollers. The program is invite only, but all qualifying players are invited to the party.
The exact requirements are shrouded in mystery. If you want to be a VIP, you will have to find them out by yourself.
Is Hello Casino safe?
Yes, Hello Casino is a safe and reliable real money casino. Hello Casino has several things that make it a safe place to play.
First, it features licenses by both the Malta Gaming Authority and the United Kingdom Gambling Commission. Their MGA license is registered under the number MGA/B2C/370/2017.
Their UKGC license is registered under number 52894. On top of having two regulators monitoring their business, the casino is also part of the White Hat Gaming group.
The group runs a number of reputable online casinos, which further adds to the website’s trustworthiness.
We know we found a good online gambling site when we struggle to name what flaws we came across. The selection of games is fantastic.
We particularly liked the massive number of different developers whose games we could play here.
The promotions were quite good, and we like the operator, including both a loyalty program and a VIP program.
This Canadian casino is a safe place to play, and it has a fantastic mobile casino for people who play on phones and tablets.
Put it all together, and you get a top-tier online casino! Because of that, we highly recommend trying it out when you have the chance.