Casino Masters Review
Casino Masters is a new online casino that launched in 2021. The website is the latest addition to the Genesis Global list of casinos.
As such, we know we can expect good things from this operator. In terms of trustworthiness, Casino Masters draws our attention by securing two high-value licenses.
The Malta Gaming Authority issued one, and the United Kingdom Gambling Commission issued the other. The online casino also boasts an extensive library of high-quality casino games.
Players can enjoy numerous slots, table games, video pokers, scratch cards and live casino releases. Numerous high-profile software providers bring these titles to you.
Developers like Ezugi, Microgaming, Evolution, Play’n Go, NetEnt, Red Tiger, Yggdrasil and countless others await you on this website.
All these games can be played on desktop and mobile devices, with minor version differences between them. Casino members also benefit from a variety of promotions as well as a VIP club for dedicated players.
Brand new casinos always generate plenty of excitement, and Casino Masters is no exception. Is their offer good enough to attract an audience, or is the website doomed to fail?
- Excellent slot section
- Great customer service
- $10 minimum deposit
- Some additional payment methods would be nice
Casino Masters bonus
The promotion has a $10 minimum deposit that must be met in order to qualify. The bonus is subject to a 40x wagering requirement.
After making a qualifying deposit, players receive thirty free spins. These free spins must be played 72 hours after activation, or they will expire.
The maximum withdrawal for the free spins bonus is $100. Finally, deposits made by Skrill or Neteller are not eligible to activate this promotion.
If you want a promotion available to all casino members, keep an eye out for the weekly bonus. This promotion awards a 25% deposit match up to $100.
To be eligible for this promotion, you have to meet a couple of requirements. You must have made at least two deposits since joining Casino Masters.
You also need to have deposited $50 or more in the four days leading up to Monday. The minimum deposit is $10.
Another great addition to Casino Masters is its monthly promotion. Like the weekly bonus, it is available to all depositors.
Deposit $20 or more, and you will receive a 50% match bonus up to $50. That said, the exact bonus may be different depending on when you register.
The casino will occasionally swap the exact promotion around. As such, we recommend keeping a close eye on the exact bonus and terms before accepting anything.
Casino Masters Bonus Terms
The website does a good job of keeping you in the loop of all currently active rules. The currently active and general bonus terms are listed alongside every promotion.
As such, you can quickly glance over all the details before accepting a bonus! Knowing the rules is very important since it helps you avoid nasty surprises down the road.
If you do not read them thoroughly, you might end up breaking one or more of them. This is the main reason many players end up with confiscated bonus wins.
We will list some of the most important rules here. However, we highly recommend reading them yourself at some point to avoid being caught off guard.
- If you have both real money and bonus funds, real money will always be played first. This is important, as only bets with bonus funds count towards completing wagering requirements.
- Depending on what game you are playing, your maximum stake is different while a promotion is active. When playing slots, you cannot bet more than $5 per spin or $0.50 per payline. Meanwhile, your maximum bet when playing other casino games is $30 per round. This includes buying special features or using the gamble bonus.
- Not all casino games equally contribute to the wagering requirements. Slots and other games contribute 100% of each bet played. Classic slots contribute 75% of each bet. For table games, contributions are set to 10% per bet for everything except blackjack. Blackjack bets only contribute 5% to the playthrough requirement.
- Certain casino games are restricted for completing wagering requirements. This includes all releases with jackpots, live casino games and video pokers. The casino also has an extensive list of slots you cannot play while you have bonus funds active. To see this list, you have to read the bonus T&C.
- Casino Masters may choose to void your bonus and winnings if you are found breaching their bonus terms. This includes minimal risk wagering, delaying game rounds until wagering requirements end or low-risk roulette bets. This restriction also applies when moving from a low weighted to a high weighted game after your balance is 50% or higher than when it started.
A good selection of casino games is integral for any successful online casino. As such, the more releases you can offer your audience, the better your website will do.
Casino Masters is home to more than 1600 different casino games made by various software providers. This includes slots, table games, scratch cards, video poker, and live dealer releases.
The variety of software providers is also quite good. There are online casinos that offer more games, that much is true.
However, we are quite impressed with the number of releases this website has, considering how recently it launched. The number of releases will only continue growing as time goes on.
Another area that Casino Masters excels in is how effectively it separates casino games. It has wider categories, like slots, live casino and table games.
Then, each category contains several subcategories to help you find what you want. For example, table games are split into roulette, blackjack, baccarat and other games subcategories.
Players can also search for releases by game providers. Finally, you can search for specific games using the search function. Hats off to the operator for putting so much effort into this system.
Fans of table games will have plenty of titles to choose from when playing in this casino. The variety of software providers gives casino members access to both common and relatively rare titles.
Roulette 5x, Vegas Single Deck Blackjack, First Person Mega Ball and 100 Bit Dice can all be played here.
The wide range of games is possible thanks to the numerous software providers. The most notable developers are Play’n GO, Evolution, Pragmatic Play, iSoftBet, NetEnt, Electric Elephant, Felt Gaming and Microgaming.
As great as table games are, they are only part of what makes Casino Masters great. Most of the 1,600+ releases you can play there are online slots.
The website has a good selection of both video and classic slots. This is possible because the casino is home to the most reputable software providers currently in business!
When browsing slots, you will notice Casino Masters gives you several filter options. You can browse for classic slots, slots with Megaways and slots with a feature buy mechanic.
This helps narrow down the sort of title you want to play to a degree. However, you cannot filter for special features that are not listed as a subcategory.
A more extensive filter system could go a long way in helping casino members find exactly what they want to play. However, it seems that it will have to remain a future project for this website.
All the big names are covered, and most of their slots are available to play here. All the website has to do now is expand its library of smaller software providers.
Progressive jackpots are listed under the slots section under two subcategories: jackpots and must fall jackpots. Standard progressive jackpot slots are listed in the jackpot category.
Here, we can see all available jackpot games and their associated prizes. Must fall jackpots are progressive jackpot releases that must grant their payout.
The limit can be based on time or the size of the jackpot. Regardless of what jackpot type you prefer, you can look forward to a great range of slots.
Casino Masters live casino
If you enjoy the live casino, we are happy to report Casino Masters has a sizeable live dealer library.
Casino members can look forward to both common and exotic releases powered by two software providers: Evolution and Ezugi.
Evolution is the larger developer, but Ezugi also brings quite a few interesting titles into the mix. Both developers let you play multiple types of live blackjack, live roulette, live baccarat, and poker.
Live dealer games also benefit from the subcategory system splitting releases into different game types. This gives you a quick way to find specific game types like blackjack or game shows.
These methods are available for both deposits and withdrawals. Players can also deposit using Paysafecard but withdraw using bank wire transfers.
The minimum deposit for all payment methods is $10, while the maximum varies depending on your chosen payment method.
The minimum withdrawal is set to $10, while the maximum withdrawal is $3000 per transaction. Players cannot withdraw more than $5,500 per week or $22,000 per month.
These limits can be increased for VIP members. Additionally, they do not apply to progressive jackpot wins, which are paid all at once.
Processing time for withdrawals ranges from instant to up to five business days. The exact time varies between payment methods, with EcoPayz, MuchBetter and AstroPay being the fastest options.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$10 - $2500||0%|
|Interac e-Transfer||$10 - $3000||0%|
|MuchBetter||$10 - $5000||0%|
|EcoPayz||$10 - $1000||0%|
|Paysafecard||$10 - $5000||0%|
|Credit Card||$10 - $5000||0%|
|Payout Speed||Payout Delay|
|Within 5 days|
Casino Masters Customer Support
After signing up to Casino Masters, you may have quite a few questions. Fortunately for such curious souls, the website’s FAQ page has the answer.
It is listed under the support section, which can be hard to find. Select the three white lines in the left corner of your screen, and then select support.
Here, you can choose what kind of services you need. You can open the FAQ, read the rules or reset your password in case you forgot it.
Alternatively, you can press the Contact Us button if you have any questions or need assistance. There are three ways to speak with customer service staff.
First, you can fill out a contact form and wait for a reply. Second, you can immediately get in touch with support staff via live chat.
The second option is faster and more convenient, but it is not always available. Lastly you can also call them at +16473620515.
Casino Masters app and mobile website
In the early days of mobile casinos, many operators relied on casino apps you had to download. However, this has mostly changed in the last couple of years.
Now, most online casinos do not ask you to install an app to play on your phone or tablet. Casino Masters joins the ranks of such websites!
Instead of fiddling with an app, all you have to do is access the website. Log into your account, and you can play on whatever device you want.
The real money casino is well optimized for mobile devices and is easy to navigate with a touchscreen. Almost all the games you can play on desktop can be played on mobile too.
You can play these releases in both landscape or portrait mode, too. Casino members can swap between the two modes without issues, beyond a brief load to account for the position change.
Casino Masters VIP program
Once you register an account, you can start progressing through its VIP program to unlock additional goodies. As we already mentioned, VIP players get better withdrawal limits.
However, this is just the tip of the iceberg! VIP casino members get a dedicated account manager to take care of their needs and personal payouts.
The operator also grants VIP players exclusive promotions and events, as well as a personalized birthday offering. VIP casino members are also subject to a monthly prize draw and holiday packages.
One more thing worth mentioning is related to self-exclusion. Applying for self-exclusion either temporarily or permanently will have your account lose its VIP status.
This should decrease the temptation of betting more than you can afford to unlock VIP goodies.
Is Casino Masters safe?
There are several things pointing us to believe the casino is a safe place to play. The most important of these things are the two licenses it holds.
The Malta Gaming Authority issued one license, number MGA/B2C/314/2015. The UKGC issued the second, number 000-045235-R-324169-008.
Both licenses are very difficult to obtain and keep. The fact the website has two licenses from very strict regulators goes to show how committed they are to player safety.
Additionally, the operator of Casino Masters, Genesis Global, runs several successful online gambling sites. We do not see them jeopardizing their good reputation for a quick cash grab.
We enjoyed the time we spent playing this casino. The variety of games was quite impressive, as it featured both popular and obscure titles.
The number of payment methods is also quite solid. We liked the inclusion of Apple Pay, which is still rare among operators.
However, additional Canadian payment methods like iDebit would have been appreciated. The promotions are nice, as is the VIP program.
When we put everything together, Casino Masters definitely comes across as a great, above-average online casino.
The website is not quite on the level of our top-rated online casinos just yet. However, the overall experience is more than enough to draw in new players.
If Casino Masters continues to grow and add new games and features, it might end up taking the throne!