Casino Heroes Review
Casino Heroes is an online casino founded in 2014. The website is run by Hero Gaming Limited and features an active license issued by the Malta Gaming Authority. Both the operator and the license do a great job making Casino Heroes a safe place to play.
The casino is also enjoyable to play in, owing to its massive list of featured casino games. Players can look forward to playing all kinds of slots, table games, scratch cards, video poker, and live casino releases.
This variety of casino games is only possible thanks to an equally impressive list of software providers. You can play releases made by Play’n GO, Pragmatic Play, NetEnt, Red Tiger, Big Time Gaming, Evolution, Yggdrasil, and others.
Casino Heroes has fantastic support for mobile devices. All their games and bonuses can be played on both desktop and mobile devices. This is also true for the main draw of playing at Casino Heroes.
It has a unique mechanic that has players facing off against bosses to unlock all kinds of goodies!
Even without its one-of-a-kind bonus, this casino looks promising. As such, we are quite excited to do a deep dive into what this website offers. Will it be as amazing as it first seems?
- Very nice jackpot section
- Over 2,400 casino games
- Excellent live casino
- Limited payment options
- Outdated website design
Casino Heroes bonus
New players can enjoy an exciting casino bonus that makes their first deposit more valuable.
If you activate it, you can receive a 100% deposit match up to $75. The minimum deposit required to activate the promotion is $15.
Awarded bonus funds are subject to a wagering requirement set to 40x your total deposit. If you receive a $75 bonus, you need to play through $3000 ($75 x 40) to complete the wagering requirement.
Your maximum bet when this promotion is active is $7.5. Awarded bonus funds will be removed if the wagering requirement is not complete after sixty days.
Casino Heroes adventures
What makes this casino unique compared to its rivals is the special adventure bonuses. At the time of our review, the website features three adventures: Treasure Island, Rock of Riches, and Mythical Mountains.
You can play them one by one or go through all three simultaneously. It all comes down to your personal preference. However, progress in each adventure is bonus-specific.
If you play Treasure Island, you will not get any progress in Rock of Riches or Mythical Mountains.
No matter what island you are currently playing on, the gameplay loop stays the same. Each segment of the adventure has a progress bar you need to fill to progress.
You fill the bar by placing real money bets. You must wager a minimum of $0.30 for the stake to fill the progress bar.
As you travel through the islands and fill the progress bar, you unlock mystery treasure bags. Once your progress bar fills, you get a chance to fight the boss of that current level.
Fighting the boss is all about luck. You will be faced with a grid of nine clickable boxes. Each box contains rubies, free spins, weapons, health, or the boss symbol. If you receive a weapon, it is added to your weapon inventory.
Each weapon can hit up to three times. When the boss attacks you, you use your weapon to fight them.
The boss attacks when you draw the boss icon from a box. If you beat the boss, you keep all your treasures and progress to the next level. If you lose, you have to challenge the same boss again.
Casino Heroes Bonus Terms
In order to attract a larger audience, online casinos use promotions to keep their members invested. That said, all these bonuses have rules that keep the website from having those offers exploited.
These rules are listed in the casino’s bonus terms, and they apply to all promotions. Individual bonuses can choose to offer different rules to some degree. However, such changes only apply to that one promotion.
All other bonuses still follow the bonus terms to the letter. Because of that, it is very important to read the Casino Heroes promo terms before accepting a bonus.
While the website does a good job of highlighting important rules, it cannot cover everything. We highlighted a few of the more important rules below.
- You cannot withdraw funds without first completing an active wagering requirement. Attempting to do so will result in the casino deducting the entirety of your bonus funds, and bonus money wins. This effectively means you have to forfeit the currently active promotion to withdraw funds. Unless it is an emergency, we recommend waiting until after you complete a bonus to carry out the withdrawal.
- The treasure chest stores all rewards you get from playing the adventures and loyalty items. Items in the chest are subject to additional wagering requirements. Rubies, free spins, and progression boosters in the treasure chest expire if they are not used in thirty days. Attempting to withdraw may also prompt the website to remove items from the treasure chest. As such, you should use all your treasure chest items before requesting a withdrawal.
- Not all casino games equally contribute to the wagering requirements. The best releases to complete Casino Heroes’ play through are slots. 100% of each bet you place on slots goes towards wagering requirement completion. Video poker contributes 30% of each bet, while Crazy Times, Oasis Poker, TXS Hold’em poker, and Casino Hold’em contribute 10%. RNG-powered blackjack and live casino games contribute 10% of each bet towards play through completion, while roulette contributes 5%. Finally, baccarat contributes 0% of each bet.
- When playing a bonus, your real money is played first. Real money bets award real money prizes that can be immediately withdrawn. Wagers played with bonus funds have to meet the wagering requirement before they can be withdrawn. Risk-free bets on any available casino games do not qualify for the website wagering requirements. Some games are excluded from bonus play, meaning players cannot wager bonus funds on these releases.
- The casino reserves the right to close your account and confiscate your funds if evidence of bonus abuse is found. Bonus abuse includes, but is not limited to, cash stashing and bonus stashing. You are not allowed to deposit just to receive free spins and withdraw your real funds before wagering them.
An impressive list of promotions is good, but it is not enough to attract a large audience. Casino members want great games, and websites have to deliver or risk falling behind.
Fortunately for interested readers, this casino delivers on the game front in spades. It features more than 2420 different releases from numerous game categories.
This impressive list of games is possible because the operator has gone out of their way to woo notable developers.
The developers also compete in multiple game categories, giving us plenty of diversity in available releases.
The website neatly splits almost all game categories into their own page. As such, searching for what you want to play is very quick.
You can also scroll down the lobby to find titles split by game categories. You will also find additional categories here, such as popular, new, and Daily Drops & Wins.
The website does not allow us to sort by software provider, unlike many of their rivals. However, you can search for the developer’s name, and it will display all games made by them.
A rather useful feature if you know the software provider is available in the casino. You can also use it to find a few titles that you might otherwise miss.
An easy example of this would be the few bingo games featured in Casino Heroes. They lack a category but can still be found by searching for them.
Within the table games section itself, players can find a mix of traditional games and unique releases.
Casino members can enjoy fun titles like First Person Craps, Real Baccarat with Sarati, Mahjong Exchange, and Sic Bo.
The table games section also features other types of releases, like the bingo mentioned above.
The most notable software providers in this category are Evolution, Play’n GO, Red Tiger, Microgaming and Switch Studios.
We love online slots. These casino games are top-tier experiences that show what kind of creativity is possible if you bend the rules. Different paylines, reel setups, various special features and opportunities to win.
It is no surprise that slots are the largest section of any online casino: including Casino Heroes. The vast majority of their 2400+ games are slots made by various developers.
Do not worry if this lineup is not to your fancy. There are many other slots out there! Slots made by heavy hitters like NetEnt, Quickspin, Yggdrasil, Microgaming, Play’n GO, Playson, Pragmatic Play, and Red Tiger, among others.
Best we can tell, the number of slot-specific categories available to players is rather limited.
Daily Drops & Wins are included, but that is because that promotion targets Pragmatic Play slots. There are also games that are Blitz enabled as well as jackpot slots.
Both are useful for players who are interested in such a thing. However, there is no option to sort by slot-specific features like free spins, number of reels, or other details.
We all love the idea of winning big. Especially if we can get it with a relatively small wager. Progressive jackpots have long been a thing in brick-and-mortar casinos.
However, websites took this to the next level. The nature of the internet allows a massive international audience to build those jackpots up to crazy heights.
Casino Heroes is well aware of just how powerful jackpot slots can be. That is why their library of jackpot slots is loaded with many popular titles that are popular in Canada.
The vast majority of progressive jackpots are made by NetEnt, Red Tiger, Microgaming, and their partner studios. However, we can also find titles made by Yggdrasil, Hacksaw, and Sigma Gaming.
Casino Heroes live casino
Most of the live casino on this website is supplied by Evolution. However, you can also find a few titles made by Pragmatic Play Live. Both developers feature a powerful library of classic games.
That is not to say that Pragmatic Play Live does not feature some of them. With both developers available, you can play Mega Wheel, Crazy Time, Gonzo's Treasure Hunt Live, Lightning Roulette, and much more!
A great addition to the website is the inclusion of a bet range. Once you set the bet range, games whose bets are outside of it will not be displayed.
You can deposit and withdraw funds from Casino Heroes using credit cards, Interac, and bank transfers. Unfortunately, other payment methods are not available currently.
We can only hope Casino Heroes expands their selection for Canadian players. As per the FAQ page, the casino does not charge any fees for deposits or withdrawals.
If there are fees, they will be communicated clearly to the player. The minimum deposit for the website is $15, while the maximum deposit depends on the payment method.
A similar story is true for withdrawals. You cannot withdraw more than $30,000 per month.
Withdrawals higher than that may be paid out in installments. Withdrawals via bank transfer last up to three days.
Credit card withdrawals can take between three to five days. Withdrawal requests are usually processed in four or five hours unless additional verification is needed.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$15 - $7340||0%|
|Creditcard||$15 - $7340||0%|
|Payout Speed||Payout Delay|
Casino Heroes Customer Support
Customer service in Casino Heroes can be reached in two ways. The simplest approach is to simply contact support staff using live chat.
Live chat is available in English between 09:00 to 00:00 CET from Monday to Sunday. If you need help and live chat is not available, you can also send customer service an e-mail.
You can reach them at [email protected]. The website also has a presence on social media like Instagram, Facebook, and Twitter.
|Live Chat||09:00 to 00:00 CET|
Casino Heroes app and mobile website
We really liked the experience of playing Casino Heroes on our phones. The mobile website is quite crisp and easy to use. You log into your account and can start playing immediately.
There is no need to download an casino app or any other software to make things work. All the games function right out of the box.
No matter what you play, you can play any slot, live casino games, or other releases you want.
Casino Heroes design is very similar between desktop and mobile devices. The only major difference lies in the control scheme, which was adjusted to fit touchscreens.
Casino Heroes VIP program
While the online gambling site does not feature a traditional loyalty program, it does have its own version of it.
While discussing the adventures earlier, you may have noticed us mentioning rubies. Rubies are unlocked by playing adventures and winning them during boss fights.
You can then spend these rubies in the ruby store to buy different items. These items can then be used to enhance your experience in various ways.
Is Casino Heroes safe?
Yes Casino Heroes is a safe and reliable real money casino. It has several essential factors working in its favor.
First is the fact they have an active license issued by the Malta Gaming Authority under number MGA/B2C/253/2013.
Another reason is that it is run by the Hero Gaming Limited group. The group operates many other reputable online casinos, which adds points to this casino’s trustworthiness.
In all the time the website has been active, it has been swift to resolve player issues and disputes.
Casino Heroes has been a top-tier experience on almost all fronts. The games it offers are fantastic, as is the list of software providers.
The promotions are easily the best part of the website: particularly the unique adventures bonuses.
Customer service is friendly and easy to reach. The casino has a good reputation and a strong MGA license to keep them in check.
Really, the only thing we think the website should improve are its payment methods.
Will that be enough to deter people from trying it out? We do not think so.
The adventures are unlike anything else we have seen in online casinos. While not perfect, Casino Heroes is well worth your time.