21.com Casino Review
21.com Casino is a modern online casino that launched in 2018. It offers a good library of games and software providers, which is the first thing that caught our eye.
Next was the great variety of promotions you could take part in. Once we saw that the Malta Gaming Authority licensed the website, we knew we had to check it out in more detail.
This online casino is home to several famous software providers. Players can enjoy games by NetEnt, Big Time Gaming, Play’n GO and many others in both demo and real-money mode.
If you plan on playing for cash, you will need to deposit using Interac or another payment method.
Its name might be 21.com, but it clearly aims for first place. Will the operator be able to achieve such a feat?
- Straightforward and modern design
- Appealing no deposit bonus
- Fast payout
- Transaction fees for payouts
- Limited live casino options
21.com Casino bonus
Everyone knows how important a good first impression is. This is doubly true for online casinos, due to the stiff competition they face. This is why many operators go all-out for their welcome promotion!
It should not surprise you to learn this website has gone the same way. It consists of two parts: deposit match bonuses, and the 1000 free spins.
Upon first registering your account and making a deposit, you will receive 1000 free spins for Vampires versus Wolves. These free spins are not awarded all at once.
Instead, they are activated ten free spins per day, over the next 100-day period.
You have until midnight CET to complete your assigned ten free spins. Unplayed free spins will be considered unredeemed, and cannot be played later. The minimum deposit to claim the promotion is $25.
The casino can enforce a maximum withdrawal amount of $250 from winnings of the 1000 free spins. This is a maybe, but the mere fact it exists is something we really do not like.
If you win more than $250, any funds exceeding that amount would be removed from your account after completing the wagering requirements or upon withdrawal.
Your deposit match promotion is split into four deposits with several casino bonus codes:
- 100% bonus up to $100, using promo code BON1
- 25% bonus up to $500, using promo code BON2
- 50% bonus up to $300, using promo code BON3
- 100% bonus up to $100, using promo code BON4
That means you can get a maximum of $1000 worth of casino sign up bonuses. Both the deposit match bonuses and free spins wagering requirements are 50x the bonus amount.
This is not bad, but we can think of several online casinos that offer a better wagering requirement.
You have 21 days to complete a deposit promotion after activating it. The match bonuses have to be claimed in the set order you see. If you make a deposit using Neteller, Skrill or Paysafe, you will not be eligible for this promotion.
One great way to keep players coming back is to give them a daily bonus. Every day, players get a single free spin on a game chosen by the casino. The title is swapped every month, to keep things from getting stale.
With that single free spin, your goal is to get the biggest win possible. The top five biggest winners will receive bonus cash prizes, split as follows.
- First place - $800
- Second place - $700
- Third place - $600
- Fourth place - $500
- Fifth place - $400
To take part in this promotion, players must have made a deposit at 21.com in the last three months. The bonus money awarded is subject to a 21x wagering requirement, and must be completed in 21 days.
If you allow the casino to send you marketing communications, they will occasionally send you a promotion. The exact bonus you receive varies from person to person. It is personalised based on the titles you play or other things.
There are some things that are consistent in this promotion. To begin, you will always receive bonus cash or free spins.
In case of bonus money, you have a 10x wagering requirement, or a 21x one for the free spins winnings. Wagering requirements must be completed within one day.
21.com loves it when the weekend comes around. In order to celebrate the wonders of Saturday and Sunday, it runs a promotion exclusively available on those days! If you make a deposit during the week, you will receive two 21 free spins bonuses for Great Rhino Megaways.
One granted on Saturday, and one on Sunday! You need to deposit at least $25 to qualify for this special feature. All free spins winnings from this bonus are subject to a 50x wagering requirement. This is a touch too high for our liking.
The website has partnered with Pragmatic Play to give you a chance to win some serious loonies! Play one of the qualifying games, wager at least $0.50, and hope for a big win! The better your prize, the better placement you will have in the tournament.
The higher up you are, the better your cash prize will be! Prizes are awarded daily and weekly. This promotion is set to run until the 10th of February 2021.
21.com Casino bonus terms
Websites usually try to keep things consistent between their bonuses. This is done in order to help players stay familiar with an online casino.
After all, it is much easier to skim through the bonus terms if you know what to expect.
Unfortunately, 21.com is not like that. Some promotions do share some elements. However, wagering requirements and some other conditions seem to vary between each bonus.
That said, some thorough research of the bonus T&C revealed a few important details. These rules only apply if the promotion does not specify otherwise.
- Deposit bonus wagering requirements are 50x the bonus amount credited
- The wagering requirement for free spins winnings is 50x your bonus amount
- Deposit match bonus wagering requirements must be completed within 21 days
- You have 24 hours to complete the wagering requirement for free spins wins
- Real money is always played before bonus money
- When playing for bonus money, your maximum bet is $3 per round.
- Bonuses must be claimed within 24 hours of being offered
- If a deposit code is specified, it has to be used when you deposit money to activate the bonus
- No deposit bonuses may have their maximum withdrawal amount limited to $250
We are satisfied by the available promotions overall, with a few items here and there that raise question marks.
Capping the maximum win of certain bonuses is something we feel should be avoided at all costs.
Especially if it is not clearly marked on the actual bonus, as is the case for the welcome promotion. If we did not read the bonus terms and conditions, we would remain unaware of that clause.
A big list of games is another very important thing to have. Online casinos rely on keeping players entertained in order to turn a profit. The more titles you have, the easier that is!
21.com casino has a great library of titles, with a varied list of available games. The most popular releases are featured at the top.
With 1350+ titles in one spot, finding exactly what you want can be difficult. Fortunately, the search bar allows players to look for a specific title or software provider quickly.
We like the ability to search for developers. However, it overlaps with the ability to filter for the exact software provider you are interested in.
Alongside having a great variety of casino games, this website is also home to many different developers. You can play games by over 50 different software providers if you sign up to this casino.
This includes big names like NetEnt, Red Tiger, Big Time Gaming, Microgaming, Play’n Go and a few others. We also spotted several smaller developers such as Thunderkick, Quickspin and iSoftBet.
If table games are what you like most in online casinos, 21.com’s selection may not impress you. It only has 20 games available to play. This includes different types of blackjack, roulette and baccarat.
Players can enjoy the usual classics, or they can try a few interesting variants. Our favourites were Atlantic City Blackjack, Blackjack Royal Pairs, Roulette 2x and Multihand Blackjack!
Video poker has its own category, and offers nine separate titles. If you enjoy playing video poker, we are happy to report you get quite a few versions to mess with. All American, Joker Poker, Deuces Wild and Jacks or Better are just some video pokers you can look forward to.
As a cherry on top of an already delicious cake, all games in this category except one are multi hand.
Betsoft’s video poker software dominates this category, with just one NetEnt video poker: Jacks or Better Double Up.
When it comes to popular casino games, nobody beats slots. The sheer variety they bring is unmatched by any other genre.
While they are all played on similar layouts, different systems for awarding wins and special features mean no two slots are alike.
This is something we very clearly see with this operator, too. From the simplest titles to the feature heavy games, 21.com has a bit of everything!
However, this strong side ends up becoming an issue when it comes to finding what you want. Currently, the only way to browse different slots is to select the category and scroll through them.
The absence of any way to filter slots by number of reels, paylines or presence of special features is a missed opportunity. If this online casino hopes to compete with the best, this is something they will have to solve.
Of course, the operator is aware of this. Their current system has several of the most popular slots always featured at the top. You can see what is popular with other players, and try it for yourself.
If you are not the type to experiment, picking something from the first two rows is a safe bet! You can find fantastic recommendations there, like Gonzo’s Quest Megaways, Starburst, Wolf Gold, Book of Dead and Golden Glyph. Scrolling further down will reveal the casino’s newest titles.
At the very least, we have a way to filter search for specific developers. Browsing through NetEnt’s selection, we can see an impressive amount of games present here.
You have over 140 slots created by this famous Swedish developer available for Canadians to enjoy!
Choosing between so many great games can be hard to decide. If you like NetEnt slots, we definitely recommend checking out Hotline 2, Planet of the Apes and Neon Staxx.
One big advantage for 21.com is the fact they have all the latest NetEnt games, and quickly make them available.
Do you enjoy branded releases? If so, you will have quite a few slots to enjoy. Canadians can earn cash to the tune of Jimi Hendrix or Motorhead. They can catch the opera in Universal Monsters The Phantom Curse, or play some dice games in Jumanji!
You can also fly down south and visit Pablo Escobar’s empire as depicted in the TV show Narcos. Mind you, these are just NetEnt branded games.
Pragmatic Play’s Peaky Blinders and Microgaming’s Playboy Gold jackpots also give you a preview of the rich world of branded slots you can play.
At first, we were surprised to find there was no separate category for jackpot slots. We also noticed they were notably absent as we were browsing the casino’s library of games.
Either we have missed something, or there are no progressive jackpots available on this website.
We are not sure why the operator would go that route, but it does make your decision a bit easier. If you like hunting impossible wins, you will not be able to do so at 21.com
21.com Casino live casino
By now, Canadians are well used to Evolution Gaming being king of the live casino. That said, we are usually used to seeing some smaller developers appear alongside their games. Not so at this online casino! Instead, players are treated to all Evolution, all the time.
The operator also offers several fantastic Evolution Gaming live casino releases.
French Roulette, Mega Ball, Crazy Time, Monopoly Live, Lightning Roulette and Power Blackjack are our absolute favourites. If you are content playing titles from just one developer, you will have a blast playing on this website.
In fact, if we discount the lack of other software providers, we cannot find any flaws with their game selection. All the important aspects are covered, except for live casino poker.
The only poker game present is three-card poker. Everything else is great. Plenty of tables, many fun variants to enjoy. Great work by the 21.com team.
Players look for three things when checking for payment methods. They want speed, safety and preferably, to have used it before. Fortunately, safety is a given provided you keep your password safe.
All transactions use encryption and other fancy tech magic, meaning your dollars stay safe as they are transferred. This leaves the other two options. Thankfully, players who choose to register here have several excellent options for wagering their funds.
Interac is one of the supported payment methods, as are Visa and MasterCard credit/debit cards. The operator also allows deposits and withdrawals via Trustly, Skrill, Neteller and Klarna.
You can also use bank transfers, but those should be your last resort due to their slow speed. Unfortunately, there is no cryptocurrency support. Fans of Bitcoin and similar digital cash will have to look elsewhere.
The minimum deposit amount for 21.com is $25, while the minimum withdrawal is $50 per transaction. Players also cannot withdraw more than $5000 every day.
To our knowledge, there is no way to get around this limit or increase it somehow. It should not be a problem for regular players, but high rollers might find this a touch too restrictive.
|Payment Method||Min/Max Deposit||Transaction Fee|
|Interac Online||$25 - $1000000||0%|
|INSTADEBIT||$25 - $10000||0%|
|iDebit||$25 - $1000000||0%|
|EcoPayz||$25 - $1000000||0%|
|Creditcard||$25 - $1000000||2%|
|Payout Speed||Payout Delay|
|Within 3 business days|
21.com Casino Customer Support
If you have some questions that need answering, the operator will direct you to the FAQ page. Here, some of the most frequent questions and doubts are answered.
We recommend going through it before you start playing. It will not take longer than five minutes, and it lets you know some important things ahead of time.
Players can reach out to the website in three ways. They can write a message, send an e-mail, or speak to support agents via live chat. All three options are equally viable!
We personally default to live chat, as it is simpler than the previous two. Support staff are available around the clock to answer questions and help you with any issues you might have.
|Live Chat||10:00 - 02:00||https://www.21.com/|
21.com Casino app and mobile website
Back in the day, everyone wanted you to install an app. It sounds great at first, but it quickly became unwanted clutter on your phone. Players wanted the option to use their browser to play on mobile devices.
Something the competitive online casino industry quickly moved to achieve. By the time 21.com launched in 2018, not having an app was standard.
Indeed, all you need to do is access the website and enter your login information. From there, you will be able to play many casino games without downloading or installing extra software or casino apps.
Canadians will be happy to hear that the website was designed well and is very easy to use on a touchscreen device. In fact, we would say that it probably plays better on a phone than on desktop!
No matter if you play on your computer, tablet or phone, the layout stays the same. There is a large promotion page at the top, and a list of games as you scroll down. You can get to every page in just a few taps, which shows just how intuitive the design is.
While playing on our phone, we did not run into any issues. Games were quick to load, and easily adjusted between portrait and landscape mode.
Hats off to the developers, as they made a good mobile version of this casino.
21.com Casino VIP program
New online casinos fight tooth and nail to keep every customer they can. This is why VIP programmes and loyalty schemes are so prevalent. Even so, not all operators play by the same rules.
21.com does not have a loyalty program like many of their rivals. Instead, the casino attracts players with its frequent promotions. You have many daily and weekly bonuses to keep you coming back.
On top of that, the website frequently sends players personalised bonuses.
Whether you like the approach this operator has taken is up to you. Personally, we find it much more refreshing compared to collecting points and jumping through hoops to climb ranks.
The only thing we miss are some loyalty program exclusive promotions, like cashbacks and increased withdrawal limits.
Is 21.com Casino safe?
When it first launched in 2018, 21.com was a brand new online casino. It had to build its reputation from scratch, and worked hard to show itself as trustworthy. In that time, we have only seen minor complaints against the operator.
If any issues were raised, they were quickly resolved. There do not seem to be any accounts of players being scammed or having their money stolen.
One more thing that keeps the website honest is the regulator. The Malta Gaming Authority is known to be one of the stricter license holders on the market.
They also enforce strict demands on 21.com, which make cheating for the operator much harder.
All the evidence points to 21.com being a trustworthy place for Canadians to play, thus a great casino to play with real money.
This casino has a lot of potential, but seems to always run into a minor snag. We like the promotions, but the wagering requirements are too steep at times.
The welcome offer is great, but limits your free spins winnings, which does not sit well with us.
You will also have a great variety of high quality games to enjoy, made by some of the best software providers in the business. However, other online casinos have more games, and even more developers.
Support staff are polite and easy to reach through live chat. E-mails take a bit longer to be replied to. We also appreciate the effort placed into the FAQ page.
All the important payment methods are available at 21.com. You can use Interac, a few e-wallets, or your trusted credit/debit card. More options could be added, but they are not mandatory.
In the end, that is how we end this review. This is a good online gambling site, but other casinos have done different aspects better.
If you decide to play here, you would not be making a mistake. That said, the operator will need to make some improvements if it hopes to be first place.
Here are some of the most common questions about 21.com Casino:
👮 Is 21.com Casino safe and reliable?
The Malta Gaming Authority licenses this casino, ensuring it does not try to cheat players. The website is also RNG-certified.
🎁 What is the 21.com Casino bonus?
Canadians get $1000 worth of deposit bonuses and 1000 free spins on Vampires vs Wolves.
💳 Which payment methods are offered by 21.com Casino?
Some of the options include Interac, Visa, MasterCard, Trustly, Skrill, Neteller and bank transfers.
🎲 Which casino games can you play in 21.com Casino?
Players can enjoy more than 1350 different casino games. You can play slots, table games, video poker and live casino releases.